Cultivate the competencies to foster effective business value-producing relationships between service providers and their business partners.
Business Relationship Management (BRM) Institute is a leading non-profit corporation that serves the Business Relationship Management professional community.
BRM Institute has partnered with APMG to promote wider adoption of world-class Business Relationship Management training and facilitate widespread availability of BRM Institute professional certifications.
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Jim Brusnahan, Director IT Business Relationship Management (BRM) - Global Manufacturing and Engineering Excellence at Johnson Controls Wisconsin is an experienced BRM and shares some of his thoughts and experiences here.
- Perform as a strategic partner, contributing to business strategy formulation and shaping business demand for the service provider’s services.
- Use Portfolio Management disciplines and techniques to maximize realized business value.
- Understand the principles of effective and persuasive communication.
- Business Managers.
- Provider Managers.
- Those with a Business Relationship Management role or position.
- Consultants looking to gain an insight into Business Relationship Management and looking to gain certification as a Business Relationship Manager.
- The characteristics of the BRM role.
- What it means to perform as a strategic partner, contributing to business strategy formulation and shaping business demand for the provider’s services.
- How Portfolio Management disciplines and techniques are used to maximize realized business value.
- Business Transition Management and the conditions for successful change programs that minimize value leakage.
- Multiple Choice format
- 50 questions per paper
- 25 mark or more required to pass (out of 50 available) - 50%
- 40 minute duration
- Closed book
- Business Relationship Management Professional (BRMP) certificate.
- Those who work in BIM operations (dealing with information systems / IT / information used by user organizations) and would like to learn more about applying BiSL in order to improve their work processes. E.g. business analysts, business information administrators, or information consultants;
- Those who are ‘responsible’ for control, improvement and/or implementation of business information management. E.g. team leaders, team managers, project managers or process or quality consultants.
- How to effectively communicate the purpose and objectives of the Strategic BRM role and how to optimally position that role for maximum effectiveness within the enterprise.
- Applying the Strategic Relationship Management processes and techniques to build and sustain trust relationships spanning Business Partner and Provider networks.
- How to determine whether implementing business information management (where BiSL can be used as a supportive framework) may be expedient in a given situation.
- Objective testing
- 4 questions – 20 question items per question, each worth one mark
- 40 marks or more required to pass (out of 80 available) – 50%
- 2,5 hours duration
- Open Book exam (CBRM Guide only)