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Globally recognized certification for business relationship management professionals.

Relationships are everywhere in your organization

Great work relationships transcend functions, levels, and even backgrounds. People provide the energy for organizations to thrive, and the quality of value produced relies on the relationships between people. A truly relationship-centred organization thrives by enhancing its business relationship management (BRM) capability. Advance your BRM capability, generate as many productive and satisfying relationships as possible, and keep your organization thriving indefinitely.

What is Business Relationship Management?

Business relationship management (BRM) is a philosophy, as well as a larger capability designed for those active in the discipline and/or role to evolve organizational culture, build collaborative partnerships, drive limitless value potential, and ultimately, satisfy purpose across the organization.

BRM stimulates, surfaces and shapes business demand for a provider's products and services and ensures that the potential business value from those products and services is captured, optimized and recognized.

What does a Business Relationship Manager do?

A mature business relationship management capability converges cross-functional teams to create holistic strategies that deliver organizational value and meaningful results.

The Business Relationship Management role serves as the strategic interface between a business function and one or more business partners to shape demand for an organization and optimize the overall value it can produce.

The BRM is a connector, orchestrator, and navigator between their function and one or more business units and external customers.

For more on the BRM role, have a read of our 'What does a Business Relationship Manager do?" blog.

BRMP® and CBRM® training and certification

BRMP® (Business Relationship Management Professional) and CBRM® (Certified Business Relationship Manager) are the leading professional development programs for business relationship management professionals.

Training course content is developed and maintained by BRM Institute and delivered by training providers accredited by APMG. APMG administers BRMP and CBRM certification in partnership with BRM Institute.

See below for more details on each.

Celebrating 10,000 BRMPs!

Alongside our partners at BRM Institute, we were delighted to celebrate a major milestone for the Business Relationship Management Professional (BRMP) training and certification program.

In 2023 the 10,000th BRMP candidate was certified! Read more on the milestone here.

BRMP® is endorsed by learners

Feedback from our survey of BRMP training and certification candidates was extremely positive. For example, 96% of respondents felt the learning/training experience has had a positive impact on their ability to manage business relationships.

More details here in our survey results blog.

BRM Institute complimentary membership

Upon enrolment for a BRMP/CBRM class, a world of possibilities awaits you with a complimentary 3-month trial of the BRM Institute Professional Membership. Click here for the benefits of Institute membership.

This exclusive membership opens doors to a thriving global community of business professionals who share your passion for the BRM discipline. Engage with like-minded peers, harness valuable tools, templates, and resources, and take an active role in shaping the future of BRM. Your journey starts here where collaboration, growth, and excellence converge.

BRMP Business Relationship Management Professional Digital Badge

Business Relationship Management Professional (BRMP®)

The go-to certification for BRM professionals

Business Relationship Management
Overview

BRMP certification indicates a thorough knowledge of connecting relationships to results, and the mastery of fundamental concepts and skills necessary to prepare for your future as a valued partner within your organization.

Target Audience

This qualification is aimed at Business Management, Provider Management, those with a Business Relationship Management role or position and Consultants looking to gain an insight into Business Relationship Management and looking to certification as a Business Relationship Manager.

Learning Outcomes

Upon completion of the BRMP course, you will be able to demonstrate your understanding of:

  • What BRM is and the value it provides to an organization. 
  • Why an organization should move beyond profit and products to encompass people, purpose, and planet.
  • Why BRM should be completely integrated into every element of your organization. 
  • The contribution of the BRM role to your organization’s purpose.
  • The basic knowledge, skills, and mindsets of the BRM role. 
  • The core BRM approaches, tools, and templates used to achieve results. 
  • How a BRM team can advance the BRM capability to evolve culture, build partnerships, drive value, and satisfy purpose within your organization.
Exam Format

BRMP certification involves a multiple-choice exam:

  • 50 questions 
  • 30 marks or more required to pass (out of 50 available)
  • 50 minutes duration
  • Closed-book (no additional materials permitted in the exam)
CBRM Certified Business Relationship Manager

Certified Business Relationship Manager (CBRM®)

Take it to the next, strategic level.

Business Relationship Management, Change Management, Client Engagement, Information Management & Analysis, Service Management, Stakeholder Engagement
Overview

CBRM training and certification are designed to advance your professional skills to evolve to the role of Strategic Business Relationship Manager.

Target Audience

BRMP certified individuals seeking to demonstrate their strategic BRM capability.

Learning Outcomes

Successful candidates will demonstrate a deep understanding and ability to perform the Strategic BRM role. Specifically, the candidate will:

  • Effectively communicate the purpose and objectives of the Strategic BRM role and how to optimally position that role for maximum effectiveness within the enterprise.
  • Understand how to use their personal power and influence to build business relationships and foster a culture that excels at business value results.
  • Apply the Strategic Relationship Management processes and techniques to build and sustain trust relationships spanning Business Partner and Provider networks.
  • Be able to assess Business Demand Maturity and Business Relationship Maturity and how these might evolve over time.
  • Be able to assess Provider Capability Maturity and BRM Competencies and identify key areas needing improvement.
  • Be able to apply cross-organization communication techniques to clearly articulate real Provider/business value delivered to the organization.
  • Be able to influence executive leaders in their use of Provider Capabilities and Assets based upon potential business value and convergence with business strategy.
  • Promote and catalyze business innovation in the Provider’s sphere of influence.
  • Be able to use the Business Value Management process, techniques and metrics to define, realize and optimize the value of Provider capabilities and assets.
  • Apply Business Partner Experience Management so as to foster a positive Business Partner perception of Provider capabilities as an essential element of building and sustaining trust relationships.
  • Shape strategic agendas for optimum business value, with due consideration of external compliance requirements and potential risks to the business.
  • Understand the implications of Lean/Agile methods for the BRM role and capability.
  • Influence the development and deployment of available Provider capabilities based upon business need and potential to enable or create business value.
  • Apply Business Capability Management to determine and acquire enabling capabilities pursuant to strategic outcomes.
  • Contribute to Business Transition Management in order to foster organizational understanding, support, adoption, and business value results of investments in new business capabilities.
Exam Format

CBRM certification involves an objective-testing format exam:

  • 4 questions, 20 question items per question, each worth one mark
  • 40 marks or more (out of 80) required to pass
  • 2.5 hours duration
  • Open-book exam (CBRM Guide only)

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SFIA Framework

Visit SFIA
The SFIA Framework is the global common reference for skills and competency for the digital world
SFIA is a globally recognised framework that “identifies skills needed for the Information age”. This APMG certification has been mapped against the SFIA Framework to help you see which certifications are most relevant to your professional development.
Business Relationship Management Professional (BRMP®)
Knowledge
This certification confirms (endorsement)
Stakeholder Relationship Management level 4
...
This certification would be useful for (development)
Same as above plus Stakeholder Relationship Management level 5, Consultancy level 4
...
Certified Business Relationship Manager (CBRM®)
Knowledge
This certification confirms (endorsement)
Stakeholder Relationship Management up to level 5
...
This certification would be useful for (development)
Same as above plus Consultancy Level 4
...

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FAQs

What is a digital badge?

Digital badges allow you to easily showcase your achievements online.

When you pass an exam - you'll instantly have the option to claim a digital badge representing your new certification.

Your badge can be embedded on an email signature, website, social media or digital CV.

With just one click employers, customers and clients can easily view and verify your credentials and skills.

Please download our digital sharing presentation for more information.

How do I claim my digital badge?

You can always access all your electronic certificates and badges via the APMG Candidate Portal. Once you have logged on to the Candidate Portal, click on the ‘Badges and Certificates’ option from the menu bar at the top of screen. From here you should click on the ‘Create Badge/Certificate’ button. This will take you to the Credly platform to create an account and download your badge and certificate.

Step-by-step guidance is available to download from the ‘Badges and Certificates’ area in your Candidate Portal.

Electronic certificates are environmentally friendly, but you can print the certificate yourself at home or work, if required.

If you have any problems with accessing your digital certificate, please contact our Customer Interaction Team - servicedesk@apmg-international.com

How can I train for the exams?

Training for BRMP® and CBRM® is available from the network of Accredited Training Organizations (ATOs) who are assessed and certified by APMG International. Choose either the BRMP or CBRM certification in the search filters to see the available ATOs.

Only these organizations and registered partners/affiliates are authorized to deliver BRMP and CBRM training.

Do I have to receive training to sit the exams?

Yes, course attendance is mandatory and is the only way you can access the examinations.

How do I sit the examinations?

Exams can be taken via an Accredited Training Organization (ATO) as part of an accredited training course. Please check with your ATO for details of the format of the exam.

How much does it cost to sit the examination?

The cost of the examination is included within the course fee.

What are the main publications for the BRMP® and CBRM® certification and where can I purchase them?

BRMP

The BRMP® examination is based on the BRMP Course Textbook/Study Guide which is included in the course materials.  This is an abridged version of the BRM Explained: The Collected Works (Volume 1) which is available to purchase via the BRM Institute Marketplace: https://my.brm.institute/brm-books-media?z4c909ab9c5d64c38805cdf2a0e96a3e3=062021BRMPro&zcce1cd32fb924a60bd14a1f11ccc146f=002021BRMPro 

CBRM

The CBRM® course is based on the guidebook called Business Relationship Management: Certified BRM which is available to purchase via the BRM Institute Marketplace: https://my.brm.institute/brm-books-media?z4c909ab9c5d64c38805cdf2a0e96a3e3=06CertBRM&zcce1cd32fb924a60bd14a1f11ccc146f=00CertBRM 

Which languages are the examinations available in?

The BRMP exam (updated in October 2021) is currently available in English, German, Italian and Spanish. Details of availability in other languages will be announced in due course.

Legacy exams for the BRMP certification are available in:

  • French (France)
  • French (Quebec)
  • German
  • Italian

 

The CBRM exam is available in English only.

How long will it take to learn the BRMP® and CBRM® material?

BRMP® courses are generally delivered over 3 days and CBRM® courses are generally delivered over 4 days. However, we recommend investigating with individual providers, as many may offer tailored learning solutions.

How long are the qualifications valid for? And maintaining CBRM CPDs

The BRMP® qualification is not valid for a defined period and will not expire.

The CBRM® qualification is valid for 3 years, candidates will need to comply with BRM Institute Continuous Education requirements to retain certification. Find out more HERE. You can track your CBRM Continuous Professional Development (CPD)'s via your membership profile HERE

When can I expect the results of my examination?

For online BRMP and CBRM exams, you will receive a provisional result on-screen at the end of the exam session. Formal confirmation of your result will be issued by APMG via your Candidate Portal within 5 working days.

For paper exams, BRMP examinations can be marked on location after the exam, but this is down to the discretion of the invigilator/proctor at the time. APMG will issue formal notification of your exam result once your exam paper has been received back into our office. All results will be made available in your Candidate Portal.

CBRM exam papers must be returned to APMG for marking and we will endeavour to issue results to your ATO within 5 working days of receiving your exam paper.

When will I receive my certificate?

Candidates will be able to claim their digital badge and electronic certificate from their APMG Candidate Portal within two business days of their exam result being issued.

What pass mark is required to be eligible to become a BRM Trainer?

To be eligible to apply to become a BRMP approved trainer, individuals must achieve a score of 40 marks or more in the BRMP exam.

To be eligible to apply to become a CBRM approved trainer, individuals must achieve a score of 52 marks or more in the CBRM exam.

How do I find out if I scored enough to be eligible to become a trainer?

To be eligible to apply to become BRM trainer, individuals must hold the BRMP or CBRM certificate and have passed with an elevated score. You can check your score by checking your result in the APMG Candidate Portal: https://candidateportal.apmg-international.com/. All trainers must be ‘sponsored’ by an APMG accredited training organization.

To find out more about becoming a trainer, please contact your local APMG representative: https://apmg-international.com/contact

How do I become a BRM approved trainer?

To be eligible to apply to become BRM trainer, individuals must hold the BRMP or CBRM certificate and have passed with an elevated score. All trainers must be ‘sponsored’ by an APMG accredited training organization.

To find out more about becoming a trainer, please contact your local APMG representative:

How does my organization become a BRMP or CBRM Accredited Training Organization (ATO)?

An organization wishing to become a BRMP or CBRM ATO should apply to become accredited by clicking 'Deliver training' or contact their local APMG International office. The organization will then be subject to APMG International's ATO assessment process.

Can I earn PMI® PDUs for attending an accredited training course?

It is possible to earn PMI Education PDUs for attending third-party provider training (training courses not offered by a PMI Authorized Training Partner), as long as the training meets the requirements around the skill areas of the PMI Talent Triangle. Please check the PMI website (https://www.pmi.org/certifications/certification-resources/maintain/earn-pdus/education) for further details on how to record your PDUs and what supporting evidence is required.

Is there a sample paper that I can practice on?

Yes, all candidates can access a sample exam paper to practice on via the Candidate Portal. Access to the Candidate Portal is given once your ATO has registered your exam date and time with APMG.

Are there any pre-requisites for the BRM examinations?

There are no pre-requisites for the BRMP exam.

Individuals must have passed the BRMP exam before completing the CBRM exam.

Can I take any books or other supporting materials into the exam?

Candidates are not permitted to take any supporting materials into the BRMP exam.

Candidates are permitted to refer to the Business Relationship Management: Certified BRM book during the CBRM exam.

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