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The Agile Change Manaement course provides a practical way to scope, plan and manage change initiatives for you and your colleagues, with the emphasis on learning techniques that you can apply to the projects and change initiatives.

Courses are based upon the 2nd edition of the successful book “Agile Change Management – a practical framework for successful change planning and implementation”.

The course focuses on the application of agile planning techniques to create a roadmap that defines what outcomes – prioritized by the value that they deliver to the business – will be achieved and when these will be implemented.

The course has five sections, each one building on the content of the others to produce a full lifecycle model that moves from concept to deployment and adoption of new ways of working:

  1. Concepts: these bring together agile principles and change management best practice
  2. Roadmap: a simple, effective agile planning technique for defining how and when work will be completed, and benefits will be realized
  3. Business Need: a range of techniques to identify the benefits for our change, used to prioritize the work and motivate ourselves and others to adopt the new ways of working
  4. Relationship Building: designing your engagement with others including what information you share, how you share it and what opportunities you give to others to make change happen
  5. Environment: techniques to create an atmosphere that reassures, encourages and motivates those that have to adopt new ways of working

Courses are full of opportunities to "see, do, learn" so that you gain ability as you practice the content using checklists, questionnaires, and techniques that you tailor to your situation.

Agile Change Agent | Why Was It Created?

ON-DEMAND WEBINAR: Agile planning techniques made simple

In this action-packed 30 minutes, Melanie explains how the planning techniques in the Agile Change Agent course can be applied to any piece of work to create an agile initiative that delivers early and frequent benefits.

>> WATCH HERE

Agile Change Agent Certification

Build your practical ability in agile and change

Change Management
Who is the Agile Change Agent certification for?

This course is suitable for everyone who is involved in creating new ways of working, whatever your previous experience. There is no assumption that you have prior knowledge of agile methods or change management techniques. The course is applicable to:

  • Those working in “business as usual” roles who have been asked to take part in a change initiative that affects their team
  • Project, programme and portfolio management roles will understand how to integrate their work with other changes in the business
  • Business analysts and communication experts will know how to contribute their skills to making change happen
  • Senior managers who are asked to sponsor change initiative will understand how to fulfil their responsibilities
What are the key things you will learn?
  • Understand how agile approaches impact the way change is managed and delivered, and the impact on those involved in and affected by change.
  • Create a roadmap consisting of all processes, activities and information needed to manage a change initiative in an agile way.
  • Apply techniques to identify and prioritise activities according to business value.
  • Create and support the right environment for change.
  • Manage relationships with relevant stakeholders and team members, understanding how to best engage with them through empathy and trust.
  • Utilize pre-prepared checklists, questionnaires and models that can be tailored to specific change initiatives.
  • Develop strategies for building resilience and motivation, whilst managing and mitigating resistance.
  • Manage change for both large-scale transformations and micro-level business change projects.
  • Create a change that is lean and flexible, realizing benefits earlier on in the process.
Exam format
  • Multiple-choice
  • 50 questions
  • 50% pass mark (25/50)
  • 40 minutes
  • Closed-book exam

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Advanced options

SFIA Framework

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The SFIA Framework is the global common reference for skills and competency for the digital world
SFIA is a globally recognised framework that “identifies skills needed for the Information age”. This APMG certification has been mapped against the SFIA Framework to help you see which certifications are most relevant to your professional development.
Knowledge
This certification confirms (endorsement)
Generic attribute Knowledge up to level 3, Generic attribute Business Skills up to level 3, Organisational Change Management level 3
...
This certification would be useful for (development)
Same as above plus Organisational Change Management level 4
...

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TESTIMONIALS

Really valuable time spent on a very practical course - immediate application back in the office too as part of our Agile Digital transformation.

Mark Pocock, Senior Manager - Digital Transformation and Simplification, Vodafone

I'm already looking at change through a new lens and looking forward to integrating agile change into future projects.

Estie Briggs, Change Management Professional

I positively loved this course! It was fun, insightful and most importantly it added new dimensions to the more traditional approach to change. My own proposition and approach will be forever changed as a result of this learning.

Nicola Scott, Business Transformation Manager

The course was very engaging and an understanding of how to adopt an agile approach to change management is invaluable in these rapidly evolving times.

Caroline Maxwell, Associate Business Analyst

I can thoroughly recommend this course for a super immersive learning experience which equips any change practitioner with valuable agile change skills and techniques.

Agile Change Agent delegate

I'm really pleased to be certified in the new APMG Agile Change Agent qualification! It was a really informative course, I'd thoroughly recommend it. I'm now working on a new Agile Change Roadmap based on all of the practical techniques and tools covered during the training.

Agile Change Agent delegate

I have had the pleasure of just finishing this course and I can honestly say it is one of the best courses I have been on in a very long time. I thoroughly recommend this course.

Agile Change Agent delegate

Great course - I enjoyed as it gave a holistic approach - combining aspects of Agile Project Management, Change Management (Behavioural change) and Programme Management. I've started using some of the techniques already.

Sarah Farrant, Change Consultant

Learning about how to manage change in an agile way was a huge eye-opener. The principles will not only help you to deliver your agency strategy but do it in an effective and inclusive way, with buy-in and progress from all stakeholders. I am by no means a seasoned change professional but learning about it has hugely improved the way I approach strategic projects.

Freia Muehlenbein, Growth Consultant

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FAQs

What will people learn on the course?

Successful candidates will be able to recall, recognize and demonstrate understanding of the Roadmap, Business need, Relationship building and Environment concepts outlined in the Agile Change Management text, including terms used and process steps.

Who is the Agile Change Agent certification aimed at?

The certification is aimed at a broader audience than those who identify as a change or project manager:

  • Provides practical understanding for managers and staff
  • Entry for those who know about Agile but want to know about Change
  • Entry for those who know about Change but want to know about Agile

Do I have to receive training to sit the exam?

No, however attending an accredited training course is recommended.

Individuals also have the option of self-study to prepare for the examinations by purchasing the core text from APMG Business Books. APMG-International administer online exam sessions, allowing those who self study the opportunity to sit an online exam from the comfort of their own home or office. Our online proctoring system allows you to take your exam anytime as sessions are available 24 hours a day, 7 days a week. For more information, please click here.

How can I attend training for the Agile Change Agent examinations?

Training for Agile Change Agent is available from the network of Accredited Training Organizations (ATOs) who are assessed and certified by APMG-International. The full list of Agile Change Agent ATOs can be found here. Only these organizations and registered partners/affiliates are authorized to deliver Agile Change Agent training.

How do I sit the exams?

Most, if not all, Agile Change Agent accredited training organizations include the examination as part of the associated training course. Please check with your training provider before making your booking.

For those who self-study, the exam can be taken anywhere in the world, from the comfort of your home or workplace, with online proctoring.  A proctor will access your exam as you take it to monitor the exam environment through your computer's desktop, webcam and microphone.

Once you have booked an exam, you will be given a registration email to schedule an appointment with your live proctor via our Candidate Portal. Our online proctoring system allows you to take your exam anytime as sessions are available 24 hours a day, 7 days a week. For more information, please click here.

Click here for further information and to book an exam.

 

How much does it cost to sit the Agile Change Agent examination?

If you are sitting the examination through an accredited training organization, the cost of the exam is generally included in the course fee but please check with your training provider at the time of booking.

Are there any pre-requisites for the Agile Change Agent examination?

There are no pre-requisites for taking the Agile Change Agent examination.

What are the main publications for Agile Change Agent and where can I purchase them?

The Agile Change Agent course and exam is based on the text Agile Change Management by Melanie Franklin (Kogan Page, 2014). It is available to purchase via our online bookshop: https://apmg-businessbooks.com/books/project-programme-management/agile-change-management

Which languages is the Agile Change Agent examination available in?

The Agile Change Agent exam is currently available in English & Polish.

Which languages is the Agile Change Agent manual available in?

The Agile Change Management book is currently only available to purchase in English.

How long will it take to learn the Agile Change Agent material?

For individuals self-studying it is almost impossible to say. As all candidates have different experience and amount of time available for study, it varies from person to person. We suggest you buy the manual and have a look through for yourself before deciding how long you need to spend learning.

For those studying with an accredited training organization, the course is generally delivered over 2-3 days.

It is well worth investigating with the training providers directly, as some will offer tailored, online or blended learning solutions.

What is the structure of the Agile Change Agent examinations?

The structure of the Agile Change Agent examination is below:

  • 50 multiple choice questions
  • One mark awarded for each correct answer (there is no negative marking)
  • Pass mark: 25 marks or more out of 50 (50%)
  • 40 minutes duration
  • Closed book

Will there be any higher level Agile Change Agent examinations?

No, there are no plans to create a higher level Agile Change Agent examination. If you are looking for a higher level certification, you might want to consider APMG’s Change Management Foundation and Practitioner certification or AgilePM Foundation and Practitioner certification.

Is there a sample paper that I can practice on?

Yes, all candidates can access a sample exam paper to practice on via the Candidate Portal. Access to the Candidate Portal is given once you have purchased a self-study exam or your ATO has registered your exam date and time with APMG.

How long is the Agile Change Agent examination valid for?

The Agile Change Agent does not expire, so there are no on-going maintenance requirements.

When can I expect the results of my Agile Change Agent examination?

The Agile Change Agent examination can be marked at the end of your exam and your trainer providing you with provisional confirmation of your result.

APMG will issue formal notification of your exam result once your exam paper has been received back into our office. All results will be made available in your Candidate Portal.

If you did not take your exam through an Accredited Training Organization, your results will be sent directly to you via the relevant APMG-International office approximately 7-10 days after the date of your exam.

When will I receive my certificate?

Candidates will be able to claim their digital badge and electronic certificate from their APMG Candidate Portal within two business days of their exam result being issued.

What is the pass mark for the Agile Change Agent examination?

The pass mark for the Agile Change Agent examination is 25 marks or more out of 50 (50%).

How do I become an Agile Change Agent trainer?

To be eligible to apply to become an Agile Change Agent trainer, individuals must hold the Agile Change Agent certificate. All trainers must be ‘sponsored’ by an APMG accredited training organization. To find out more about becoming a trainer or an accredited training organization, please contact your local APMG representative: https://apmg-international.com/contact

How can I advertise myself as an Agile Change Agent on my business card?

Candidates who have passed the Agile Change Agent examination can put “Agile Change Agent” on their business cards.

Can I use the Agile Change Agent logo?

Only organizations licensed to do so are allowed to use the Agile Change Agent scheme logo. However, all individuals who pass the exam are awarded with a digital badge which can be shared on social media and embedded into your CV/resume.

How do I access my digital badge and/or certificate?

You can always access all your electronic certificates and badges via the APMG Candidate Portal. Once you have logged on to the Candidate Portal, click on the ‘Badges and Certificates’ option from the menu bar at the top of screen. From here you should click on the ‘Create Badge/Certificate’ button. This will take you to the Credly platform to create and account and download your badge and certificate.

Step-by-step guidance is available to download from the ‘Badges and Certificates’ area in your Candidate Portal.

Electronic certificates are environmentally friendly, but you can print the certificate yourself at home or work, if required.

If you have any problems with accessing your digital certificate, please contact our Customer Interaction Team - servicedesk@apmg-international.com

Can I earn PMI® PDUs for attending an accredited training course?

It is possible to earn PMI Education PDUs for attending third-party provider training (training courses not offered by a PMI Authorized Training Partner), as long as the training meets the requirements around the skill areas of the PMI Talent Triangle. Please check the PMI website (https://www.pmi.org/certifications/certification-resources/maintain/earn-pdus/education) for further details on how to record your PDUs and what supporting evidence is required.

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