About Facilitation Certification
Overview
Facilitation Foundation and Practitioner
Benefits of Facilitation Certification
For Individuals
- Become an effective facilitator capable of navigating complex situations.
- Unlock practical tools and techniques to better facilitate group sessions, guide problem-solving and decision-making processes, and convert uncertainty into creative outcomes.
- Manage diverse viewpoints through open communication tactics that improve collaboration and engagement.
- Lead meetings and workshops with the necessary confidence to achieve progress and align stakeholders on common goals.
For Organizations
- Provides organizations with the mechanisms to address complex challenges while ensuring team alignment on shared goals.
- Helps teams deliver more robust solutions that are timely and focused on strategic objectives.
- Teaches different ways to engage professionals at all levels within an organization to better promote collaboration and change implementation.
Study materials
Study materials
Documentation
Documentation
Success in 1 2 3
Over 2.6 million people in 192 countries have an APMG certification. Our certifications are used by 80% of the FTSE 100 and a third of the Fortune 500 and S&P 500, and are proven to deliver better outcomes.
Select your certification
APMG certifications can advance your career, build your confidence and help you transition into a new field. Browse our careers section for inspiration or visit our certification pages for details of what you’ll learn and how you will benefit from certification.
Choose your learning style
APMG is not a training provider. Please contact accredited training organizations listed on our website for prices, languages and dates. Alternatively, you can self-study for an exam directly through APMG.
Pass the exam & receive a certificate
When you are ready to take your exam, book an online timeslot yourself with APMG, or your training organization may organize this for you. If you pass your exam APMG will issue you with a digital badge for you to share!
Facilitation Certification levels
Ready to start your learning journey?
Choose a Training Organization
APMG accredits Training Organizations (ATOs) to make sure they are delivering our products and certifications to high standards.
Buy a training course and exam through one of our Training Organizations below.
Self-study
Buy your book and exam from APMG
Training organizations for Facilitation Certification
Important information about language
The training services listed on this website have undergone a quality assurance process to ensure they meet high standards. However, please note that while the quality of the training content has been assessed, the language capabilities in which these services are delivered have not been specifically evaluated. We recommend that users verify the language proficiency and suitability of the service for their needs directly with the Training Organisation prior to enrollment or participation.
SFIA
This APMG certification has been informally mapped against the SFIA Framework to indicate the skills that are addressed and referenced by the certification. Although it is not yet possible to claim this digital badge, the indicative skills can be used to plan your professional development through assessing the skills you have and the skills you need for the role you want.
knowledge
Foundation
Generic attribute Knowledge up to level 3
Same as above plus Generic attribute Business Skills up to level 4, Organisational Facilitation level 4
knowledge
Practitioner
Generic attribute Knowledge up to level 4, Generic attribute Business Skills up to level 4, Organisational Facilitation level 4
Same as above plus Organisational Facilitation level 5
knowledge
Foundation
Generic attribute Knowledge up to level 3
Same as above plus Generic attribute Business Skills up to level 4, Organisational Facilitation level 4
knowledge
Practitioner
Generic attribute Knowledge up to level 4, Generic attribute Business Skills up to level 4, Organisational Facilitation level 4
Same as above plus Organisational Facilitation level 5
Related products
FAQs
Foundation only courses are generally delivered over 3 days. Combined foundation and practitioner courses are typically delivered over 5 days. However, we recommend investigating with individual providers, as many may offer tailored learning solutions.
The qualification is not valid for a defined period and will not expire.
The foundation examination is currently available in English and Polish.
The practitioner examination is currently available in English only.
Further translations will be considered subject to market demand.
When you pass an exam – you will instantly have the option to claim a digital badge as representation of your new certificate. Your badge can be embedded on an email signature, website, digital CV, or shared via LinkedIn.
Access the downloadable guide for more information on how to claim your digital badge.
Using a company device in which you do not have administrative rights and access to download additional software tends to cause issues when sitting your exam via ProctorU, as outlined in the Candidate Guidance Agreement.
If you wish to sit your exam via ProctorU again, you will need to pay a reschedule fee of £32 (which you can do in the Candidate Portal) before you can select a new date and time.
Alternatively, you can reschedule your exam via our AIPP service, where you can take your exam over Zoom without downloading any additional software. Please note there are fewer exam slots available through AIPP.
Full details of our Proctoring options can be found on our Proctoring Page.
Since 2018, we are no longer registered for AXELOS qualifications and are unable to provide the certificates.
If you received your AXELOS qualification before this time, you can contact customer service and upon providing your candidate number, ask if a copy of your certificate still exists in our system.
Alternatively, you can reach out to IT PeopleCert directly with this request quoting your candidate number.
If you do not have your candidate number, we can provide it to you. Additionally, we are happy to provide a letter of verification for any exams sat with us.
Your training organization specified that they wish to view candidate results before releasing. If you would like your results sooner, you may contact your ATO directly and request your results that way. After they have released them, you will be able to create/view your Digital Badge and download your Digital Certificate in your Credly account in the Certificates section of your portal.
If you feel you had issues during your exam, you may submit an appeal to customerservice@apmgroup.co.uk. We will review your appeal and respond. See APMG’s policies for details on the full appeals process.
If you go to the invigilator portal, use the same log in details as you would for your Marlin account. Once logged in then click on the '+' icon. This will provide two lists - 'Invigilators' and 'Trainers'. Click the appropriate one and find the person you are looking for, then send the invitation.
Your results will be processed 6 to 12 hours after your exam. You will receive an email confirming your achievement and inviting you to the Candidate Portal where you can see your official result. From there, you can create your account in Credly.com and access your digital badge and certificate.