The Application Services Library (ASL®), developed by the ASL BiSL Foundation, provides guidance with supporting best practices for application management in the broadest sense of the term.
There are many methodologies supporting IT management. Application management has received little consideration over the years in contrast to application development and IT service management. ASL®2 bridges this gap.
- Bridge the gap between application management and neighbouring domains of business information.
- Improve how application management is executed.
- Interface application management best practice with other frameworks such as BiSL® and COBIT®5.
- People on the supply side of IT in an organization.
- IT staff working in application management i.e. application managers, software engineer, service manager, service level manager, application administrators.
- The background and positioning of and developments in application management and the ASL framework.
- The statements, goals and topics of the ASL process clusters.
- The goals and topics of the ASL process clusters and processes.
- The activities and results of the ASL operational and management processes.
- Multiple choice
- 40 questions
- 26 marks required to pass (out of 40 available) - 65%
- 60 minutes duration