The IT Service Management System of Fermi National Accelerator Laboratory (Fermilab) supports the provisioning of Core IT Services (Authentication, Backup and Restore Service, Central Web Hosting, Database Hosting, Datacenter Services, Desktop Services, IT Server Hosting, Network Services, Networked Storage, Service Desk, Data Center Systems, Managed Print, Video Conferencing, Virtual Server Hosting), Enterprise services (Engineering Services, FermiMail) Scientific Services (Scientific Data & Access Storage, and Scientific Linux Engineering Systems) to internal customers from the Fermilab site at Batavia, IL.
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