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APMG to deliver professional certification for popular ITSM standard

APMG has been appointed a Global Certification Partner for the new lightweight ITSM standard offered by the non-profit IT Education Management Organization (ITEMO).

The FitSM standard is designed to implement lightweight, effective ITSM processes into any organization. This world-class standard grew out of the FedSM Project – funded by the European Commission between 2012-2015. 

APMG to deliver the FitSM certification

The certification confirms a professional’s ability to use the standard to install effective, fundamental ITSM processes efficiently.

Training in FitSM is aimed at simplifying IT Service Management at any level. Until now, it has been mostly limited to German speaking countries. Through APMG, FitSM can expand internationally through its global network of accredited, quality training organizations. 

A fast, lightweight service management option

FitSM training and certification offers professionals a fast, lightweight option for acquiring the skills needed to help organizations deliver effective and efficient IT Service Management. All FitSM courses and exams can be completed in just one or two days.

FitSM is designed to be compatible with the International Standard ISO/IEC 20000-1 (requirements for a service management system).

Rigorous assessment standards

APMG assesses trainers and training organizations around the globe to establish their suitability to meet the high standards required to become APMG accredited.

Richard Pharro, CEO, APMG International says, “With high quality training options, the FitSM suite of standards is an exceptional offering to the market, thanks to original funding from the European Commission through the ‘FedSM’ project. The standard can be freely downloaded from https://fitsm.itemo.org, which includes open source course materials where Candidates can develop their knowledge by learning lightweight IT Service Management, at pace, starting today."

Robert Kuhlig, Chairman of ITEMO says, “We are delighted to be partnering with APMG who have a proven track record for professional accreditation and examination. It is this rigorous and trusted assessment history that we are engaging to ensure all our training, trainers and course materials meet the very high standards required. Moreover, with a global footprint, APMG can help spread the benefit of FitSM to organisations around the world.”

Get FitSM Certified

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