Learn how to maximise customer value quickly, consistently and sustainably.
businessagility.works® Foundations
The businessagility.works® Foundations certification and supporting online course support the learning requirements of individuals and organizations who want to utilise business agility practices to maximise customer-value quickly, consistently, and sustainably.
The course and certification are underpinned by the businessagility.works® Framework, a customer-centric, agile operating framework that enables an organisation to sense, respond and adapt to rapidly-evolving customer needs.
The framework was purpose-built to address the market and internal challenges organisations face, when attempting to utilise business agility for competitive advantage and aligns the three key operating domains of an Agile business:
BUSINESS AGILITY = Customer Agility + Team Agility + Leadership Agility
At the Foundations level, participants will align their understanding on the history, evolution and value of business agility, their role as an Enabler, and how to implement the businessagility.works framework.
Future intermediate courses will focus on executing Enabler-specific Agile Value Stream practices.
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businessagility.works Foundations
Develop a consistent mindset, goal and approach to business agility.
- The course and certification are designed for customers, professionals and leaders that are required to adopt and adapt agile product/service operating models for a sustainable competitive advantage.
- This includes Agile Customers (real customers, or their representatives), Agile Teams (who deliver value to Agile Customer) and Agile Leaders (who represent the default decision-making authorities).
- Recall the history, value, and challenges of business agility
- Describe the 4 Dimensions of the businessagility.works framework (Goal, Enablers, Rules & Agile Value Streams)
- Create a plan to implement the businessagility.works framework
- Assign the Enablers, define the Goal and baseline current level of agility
- Prioritise The Rules and The Agile Value Streams
- Build a Business Agility – Centre of Excellence (COE)
- Online, multiple-choice format
- 40 questions
- 40 minutes
- Closed-book
- 65% pass mark (26/40)
- No pre-requisites
