169. Building the perfect project team

Etienne is currently the CEO of Symphonise Consulting where he focuses on making a positive impact through the company’s portfolio of training and consulting services. Etienne has nearly 30 years of experience in IT Service Management, and for the last decade has focused on strategic alignment between business and IT through Digital Transformation and Governance implementation projects. 

Etienne's proudest achievement is pivoting Symphonise Consulting to become an ATO, in the turbulence of 2020, after providing training and consulting services to partner ATOs for many years.

Rajiv's relationship with APMG spans many years. He has more than 25 years experience managing diverse range of projects, programmes and change management in both private & public sectors in UK and abroad.

This experience has allowed him to develop a strong training and consulting business, acting as the lead trainer for Praxis Framework and Praxis Professional, Agile Project Management, Scrum Master, Scrum Product Owner, Working in Small Projects (WISP), Change Management, Managing Successful Programmes and PRINCE2.

In addition, Rajiv's achievements include:

• Programme, project and change management Consultant for organisations in a range of industries
• High-risk Gateway Reviewer for Cabinet Office
• Author of several blogs, articles and videos in programme, project and change management
• National Field Hockey Umpire and National Coach
• Employee of the Year for LabVantage Solutions Limited

More recently, Rajiv successfully mentored Ricardo Santos and Rebecca Cummings, to become the first and second individuals to achieve their Chartered Project Manager Award from APM via Praxis Professional Route worldwide.

Rajiv's proudest achievement in his work was having the courage to set up Raj Khanna Associates Limited, an accredited training provider, and using the opportunity to mentor and coach several associate trainers. All of our trainers have gone on to become successful and provided excellent learning experiences for our participants.

As CEO of CITI Limited, Kay specialises in change enablement consultancy, building capability within organisations to support the delivery of strategic change through effective portfolio, programme and project management. They believe that people not only need the technical expertise, but also the behavioural consciousness to sponsor, manage stakeholders and realise benefits within P3M to deliver successful change.

Kay's role is primarily to ensure CITI continues to be at the forefront of thought leadership and business growth within the project, programme and portfolio management arena to enable sustainable, socially conscious and effective change for their client base, within industry and for learning institutions.

CITI have been named in the Top 30 Highest Performing Learning Providers with the Learning & Performance Institute for the last 4 consecutive years (2018-2019, 2019-2020, 2020-2021 and 2021-2022).  They hold gold accreditation status as a learning provider and have obtained accreditation for the past 6 years.

CITI are proud to be a valued partner of the Cayman Island Government (CIG).  In 2021 CIG won the Social Project of Year in 2021 through the Association of Project Management (APM).

CITI is a proud and committed member of the global quest for a more ethical and sustainable future. Their vision is to be involved in meaningful work, with sustainable project delivery and so they are signed up to the “Project Managers Declare” movement. This commits CITI to supporting clients, partners and their own organisation to plan, design and deliver projects and related change that have a positive impact on the world around us by providing sustainable project outcomes.

Orlando is a trainer and change guide at Lagant. Orlando was previously a Project Manager at Parnassia Group, Director of Projects and Implementation at ABN AMRO bank. He is passionate about helping teams and organisations with change to create more effectiveness, results, and fun.

Orlando's team had a long history of distrust, not listening to each other and little psychological safety. He helped them to create a sparkle of trust, motivation, and energy among a team of leaders of a Police Department in order to get on the same page and grow together collaboratively in the future.