To be most effective, PMs need to evolve.
To be an effective Project Manager, an appreciation of what is required to create behavioural change is essential. It is no longer enough to appreciate that project deliverables trigger the ‘change curve’ where our users experience lower productivity as they unlearn the old ways of working and practice and build competency in the new ways of working. Project Managers need to understand the activities involved in making this change and the time required.
This debate is relevant for Project Managers, Programme Managers and those in the PMO and for Change Managers to consider how they can best support effective project delivery.