Exam Didn’t Go as Planned? Get Support for Your Resit
Most of us have failed an exam at some point, and we know how disappointing it can be - especially when it’s a qualification needed for your role or linked to a promotion.
While disappointing, this setback doesn’t mean it’s the end of the road. You can re-sit your exam.
How do I resit an APMG exam?
You can either reach out to your Training Organization, or you can purchase a re-sit directly from our Public Exam website. The fact that you have failed does not matter, you are buying a new exam, without the training when booking directly via APMG.
What if I had technical issues during my exam?
If you experience any technical issues during your exam, please raise them with the Exam Invigilator/proctor — the person monitoring your exam — at the time they occur. If the issue cannot be resolved, the Invigilator/proctor will refer the matter to APMG for further support.
You can also contact us via Live Chat, or call us on +44 01494 452 450. If your exam is booked with ProctorU, you will have up to an hour to establish the connection.
What if I want to appeal my exam result?
If you want to appeal your result, please provide this request in writing with evidence to support your request. Email us at customerservice@apmgroup.co.uk. We will then review your request and respond accordingly. Full details of our appeals process can be found within APMG’s policies.
Tips to help you pass when resitting your exam
Before resitting your exam, we recommend taking the time to review your preparation and performance. For many of APMG’s certifications, candidates receive exam feedback by syllabus area — either directly from APMG or via their Accredited Training Organisation (ATO). This feedback highlights the areas where improvement is needed. This feedback highlights areas for improvement. Once your results have been processed, you can view the feedback by logging into the Candidate Portal and navigating to the ‘Details’ tab next to your exam.
However, it’s not just about understanding the syllabus. Other factors, such as your mindset on the day, can also affect your performance. Understanding what went wrong can help you adjust your approach.
Based on our experience, the following strategies have helped candidates succeed when resitting their exams:
- Create a structured, realistic study plan and stick to it.
- Allocate extra time to review the topics you found most challenging.
- If you trained with an Accredited Training Organisation, contact them to find out if they offer additional support. Some organisations may run workshops or study groups.
- Tailored information is available for both the Change Management and AgilePM exams
We have summarised some key advice that applies to most APMG’s exams below:
| Activity | Action |
|---|---|
| Reflect and analyse |
|
| Set clear goals |
|
| Create a study schedule |
|
| Gather study materials |
|
| Consider active learning |
|
| Monitor progress |
|
| Final review |
|
| Exam day |
And good luck. |
