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Q&A with Ricardo Santos on successfully taking the Praxis Framework Practitioner training and exam virtually.

Can you tell us about your background and your current role at Irish Rail?

I have a BSc Hons Degree in Electrical Engineering, a Post-Grad in Management, and over 20 years’ senior-level experience in Operations and Project, Programme and Portfolio Management (P3M) of large scale, multi-disciplinary Construction, Energy, Utilities, Software and Railway Projects.

My delivery track records include: the UK, Ireland, Canada, Indonesia, Norway, Algeria, Poland, Spain, and Portugal.

I’m also a certified Senior Project Manager by the IPMA and Praxis Framework Practitioner. To complement these capabilities, I have enrolled in training for Change Management in an Agile Environment (Foundation and Practitioner) which I plan to expand on with the AgilePM certification early next year with APMG.

I joined Irish Rail in 2019, as Programme Manager of The DART Expansion programme, a transformative railway initiative under the National Development Plan 2018-2027 and the Ireland 2040 Project, providing a sustainable, electrified, faster, reliable and user friendly rail system in the Dublin suburban area, which increases train frequencies and customer carrying capacity.

You recently passed the Praxis Framework Practitioner exam. What was a key factor for you in deciding to upscale from Foundation to Practitioner?

Quite simply, I felt the need to go deeper and broader into the Framework. The size and complexity of the projects I manage require knowledge and competency levels that I believed the Practitioner level could provide (and it does).

What are your thoughts on the training and exam?

The Praxis Framework is the most complete and integrated P3M Framework in the market. The amount of information in the book and website is considerable, requiring solid preparation from the candidates for the Practitioner exam, which is extensive and complex.  

However, the satisfaction of being certified as a Praxis Practitioner is huge; I really feel this certification significantly increased my competencies to manage complex capital projects and programmes.

Fortunately, the training was not provided as a ‘typical’ course with pre-defined classes. Instead, Rajiv was kind and flexible enough to act as a mentor and a critical thinking enabler, which was very satisfying - particularly because everything was done at my own pace.

How was your experience with virtual training?

The training was provided virtually via video conferencing and complemented with a series of emails and phone calls, which always happened at the right moment needed to consolidate information into knowledge.

I leveraged the current social isolation situation to my best advantage taking the course and exam. The remote online support provided by my Trainer was very important. He had the capacity to anticipate my needs and was flexible enough to adjust to my pace; I am very positively impressed with the results and I highly recommend this training to all those interested.

Ricardo Santos Share Your Success social media card

Was there a key piece of information or learning outcome that really resonated with you?

There are lots of valuable pieces of information available in the Framework. However, if asked to choose one, I would have to say Benefits Realisation.

The Praxis Framework brilliantly explains and justifies the need to identify project objectives, desired outputs and outcomes and expected benefits. Aligning benefits with the strategy (Business Case and Project Brief), revisiting these throughout the project lifecycle and adjusting the project scope to match eventual realignment, is absolutely vital for successful projects. Also, the clarity provided on the Sponsor responsibility over benefits realisation, is laid out in a very simple and logical manner.

Have you used the exam in your job role as of yet?

The knowledge, processes and tools acquired are used regularly in my day-to-day activity. Also, I am now better equipped to contribute to the refinement of the internal Project Management Process (PMP) and the Governance Framework.

Irish Rail are happy that I decided to take the Praxis Framework Practitioner certification, which is seen as valuable to the success of the DART Expansion programme.

Has the certification helped you develop your career?

We shall see that in the future. For the moment, it has certainly enhanced my performance in terms of effectiveness and efficiency, which is very valuable for my current position.

Is there anything you would like to say to Praxis Framework Foundation candidates considering the Practitioner training & exam?

Just go for it. You will see the P3M world with a different (and much more powerful) set of eyes. The Foundation level grants the capacity to keep up with the pace of the platoon; the Practitioner level on the other hand, provides knowledge and competencies strong enough to lead that same platoon.

About the author

Contact Ricardo Santos, Programme Manager of The DART Expansion programme for Irish Rail.

Ricardo has over 20 years’ senior-level experience in Operations and Project, Programme and Portfolio Management (P3M) of large scale, multi-disciplinary Construction, Energy, Utilities, Software and Railway Projects. His delivery track record includes: the UK, Ireland, Canada, Indonesia, Norway, Algeria, Poland, Spain, and Portugal.

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