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Why Fox ITSM?

Fox ITSM has clients and partners in numerous countries across the world. We are a leading, independent boutique provider of Service Orientated and Experience Driven Management coaching and capability development services and solutions. Our ethos, products and services are underpinned by world-class frameworks, standards, concepts and practices based on a range of industry best practices including DTMethod® Design Thinking, SIAM (Service Integration & Management) AgilePM & AgileBA (Agile Project Management and Business Analysis), Organisational Change Management IT Infrastructure Library (ITIL®) and the Governance and Management framework COBIT®.

Clients include:

An assured provider of exceptional service

This organization has been accredited by APMG – benchmarked against exacting standards. See this organization’s contact details and service offerings below to make use of its exceptional services straight away.

TESTIMONIALS

Ian is a gifted facilitator - he has the ability to make complex concepts very easy to understand and learn. I will definitely recommend him and his company for corporate and individual training.

Course Attendee

It was an awesome experience, the tutor went all the way to make sure we absorb as much information as possible. Great set up. Tutor made sure that we were not left behind every step of way. Perfect examples of scenarios. I had a great time. Can't wait to do another training with Fox ITSM!

Course Attendee

I participated in ITIL Foundation in IT Service Management Training and sat for the ITIL Foundation Examinations. The training was awesome and very practical. The training material was well documented and the facilitation very engaging.

Course Attendee

I have had the privilege of being in Ian's class, he has a very unique style of teaching which actually sticks and is very practical and easy to understand. Absolutely amazing.

Course Attendee

Ian's style of teaching makes it soooo easy to grasp the concepts and terminology. I am definitely looking forward to continue my journey in service management training with Fox. Passed my exam very well. Thank you Ian for your dedication and passion in training.

Course Attendee

Absolutely fantastic facilitation!

Course Attendee

AVAILABLE COURSES

Agile Project Management (AgilePM®) Certification

  • AgilePM Foundation
  • AgilePM Practitioner
  • AgilePM Practitioner Re-registration

AgileBA (Agile Business Analysis) Certification

  • AgileBA® Foundation
  • AgileBA® Practitioner
  • AgileBA® Practitioner Re-Registration

Change Management

  • Certificación Fundamentos en Gestión del Cambio
  • Certificación Profesional de la gestión del cambio
  • Change Management Practitioner Re-registration

DTMethod® (Design Thinking Methodology)

  • DTMethod® Foundation
  • DTMethod® Professional

ISACA COBIT 2019 – IT Governance Certification

  • COBIT 2019 Bridge

ISO/IEC 20000

  • Foundation

Stakeholder Engagement

  • Foundation

Contacto Fox ITSM

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Certifications & Solutions

Accredited Training Organizations

Aerospace

Aerospace Auditor Authentication Body (AAB) Scheme

Business

Active Qualified Human Resource Organization (AQRO®) Stress-Free Efficiency

Analytics Translation

APMP Micro-Certification

APMP® - Bid & Proposal Management Certification

Business Relationship Management (BRM) certification

Business Resilience Fundamentals

businessagility.works® Foundations

Certified Customs Clearance Agent Training

Certified Professional Technical Communicator (CPTC™)

Chain of Responsibility (CoR) Lead Auditor Certification

Clear Path to Cash Professional

Critical Communication Capability Certification

Data Science with Python

Digital Transformation Certification

DTMethod® (Design Thinking Methodology)

Enterprise Big Data Certification (EBDC)

Facilitation Training and Certification

ISO 37000 Governance of Organizations

Lean Green Belt

Lean Six Sigma

Organizational Behavior Management (OBM)

Private Brand Fundamentals

PuMP® Certification

SFIA Assessments

SFIA Digital Badges

Sourcing Governance

Strategy Implementation Professional (SIP)

The Process Communication Model® (PCM)

The Professional Services (PS) Professional®

TSIM Foundation Course

Change, Risk & Benefits

Agile Change Management Certification

Certified Local Change Agent (CLCA)

CHAMPS2® - Business Change

Change Management

Managing Benefits™ Certification

Neuroscience for Change Certification

Cyber Security

Artificial Intelligence Practitioner Certification (AIP)

CDCAT® - Cyber Defence Capability Assessment Tool

CDCAT® Classic Assessment

CIISEC - Information and Cyber Security Foundation (ICSF)

Cloud Computing

Cyber Essentials

DVMS Institute - NIST Cybersecurity Framework

ISO/IEC 27001

NCSC Assured Training

NCSC Assured Training - Differentiate your course

IT Governance & Service

Artificial Intelligence – AI Certification

ASL®2 Certification - Application Services Library

BiSL® (Business Information Services Library)

COBIT® 5 - IT Governance Framework Certification

Digital Information Design (DID)

Experience Collab Certification and Training

FitSM®

IAITAM - IT Asset Management Certifications

ISACA Certifications

ISACA COBIT 2019 – IT Governance Certification

ISACA Cybersecurity Certificate Programs

ISO/IEC 20000

Lean IT Certification

OpenSM™

Site Reliability Engineering (SRE)

Technology Business Management (TBM) Certification Training

The Service Automation Framework (SAF)

Unified Service Management (USM)

Project, Programme & Portfolio

Agile Digital Services (AgileDS™)

Agile Programme Management (AgilePgM®)

Agile Project Management (AgilePM®) Certification

AgileBA (Agile Business Analysis) Certification

AgilePM for Scrum

AI-Driven Project Manager (AIPM)

Better Business Cases™

Climate-Resilient Infrastructure Officer (CRIO) Certification

CP3P The APMG Public-Private Partnerships (PPP) Certification Program

Digital Assurance® Business Owner

Earned Value

Essentials for PMO Administrators

Essentials for PMO Analysts

Essentials for PMO Directors

Essentials for PMO Managers

Forest Garden Certification (FGC)

Global Agile Assurance®

Global Gateway Assurance®

Half Double Certification

House of PMO Essentials

Infrastructure Business Cases - International

IPMA Project Management Certification

Managing Portfolios Certification

Model Based System Engineering (MBSE) with SysML Certification Training

Praxis Framework™ - Project and Programme Management Certifications

Project Analytics Certification

Project Canvas Practitioner

Certificación Foundation en Gestión de Proyectos (PM²)

Project Management for Sustainable Development (PM4SD™)

Project Planning and Control™ (PPC) Certification

Scrum Certification

Stakeholder Engagement

WISP® (Working in Small Projects)

Leadership

STAR® Manager

Accredited training providers

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