The IT Service Management System of HCL TECHNOLOGIES LTD Supporting the Provision of Services for Digital Business in Financial Services - Banking, Insurance, Capital Markets, Life Sciences & Healthcare. Diversified Industries - Media Publishing & Entertainment, Public Services, Government, Energy & Utilities, Telecom, Retail, Consumer Product Group, E-Commerce, Travel Transportation & Logistics, Manufacturing, Hi-tech, Oil & Gas, Auto & Emerging Markets, Automation, Enterprise Applications and support functions like Human Resource, IT Infra to its customers from sites- Bengaluru, Chennai, Hyderabad, Madurai, Noida, Lucknow and Nagpur in accordance with the Service Catalogue.