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Join us on June 7th at 13:30 IST (09:00 BST) and learn how the BRM Capability was established at Unilever. 

BRM Capability in Unilever

In today's highly interconnected business landscape, organisations must prioritise effective relationship management to drive success and sustainable growth. Business Relationship Management (BRM) is a strategic capability that harnesses the power of strong connections between businesses, clients, and stakeholders.

A robust BRM capability empowers organizations to drive innovation, enhance customer satisfaction, and achieve sustainable growth. Embracing BRM as a strategic discipline will enable businesses to unlock the full potential of their relationships and forge a path toward long-term success.

In this APMG Connect episode, Suchitra Jacob speaks to Suresh GP from TaUB Solutions and Aparna Anandgokul from Unilever on how the BRM Capability was established at Unilever.

Panelists

Suresh GP

Managing Director, TaUB Solutions

Asia Pacific Community Leader of BRM Institute, Managing Director of TaUB Solutions (USA, Singapore and India) with overall 22+ Experience in IT Service Management, BRM,Site Reliability Engineering and DevOps Consulting and Implementation Services.

Suresh’s proudest achievement: Becoming one of the Top 8 MBRMs in the World, Top 2021 BRM, Winning the BRM Coach/Trainer of the Year 2019 by BRM Institute and winning 4 Global Excellence Awards in 2017 from BRM Institute.

Suresh's LinkedIn

Suchitra Jacob

Operations Manager at APMG International

Suchitra has a wide range of experience ranging from Operations Management, Customer Service, Team Management, Business Development, Quality Assurance & Transition.

Starting her career at the nascent stage of eCRM in India, during the early 2000s, Suchitra has worked across industries ranging from Banking, Insurance and Education.

Currently managing the business at the Indian office of APMG, Suchitra heads operations for India and the Middle East.

Suchitra's LinkedIn

Aparna Anandgokul

Lead Business Relationship Manager at Unilever

Aparna has 17 years of versatile IT experience in playing strategic roles, and building key relationships between the business and IT teams to meet the organization’s objectives. She has proven expertise to bring a strategic perspective, aligning technology with business goals, identifying opportunities for innovation, and fostering collaboration to drive business value.

Aparna was a part of the team which won highest standard of accolades in Unilever - Compass award under the category “Companies with Purpose Last” for contribution towards Accelerated cloud migration program and she considers this as her proudest achievement.

Aparna's LinkedIn

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