Certify your ability to measure organisational performance meaningfully
Identify KPI's and reach targets that matter more efficiently with PuMP®
High-performing organisations fulfil their mission, achieve their vision, reach targets that matter, and do this sooner and with less effort. They have a performance culture of people fully engaged in their contribution to the organisation’s success. Measuring performance meaningfully, is an essential cornerstone to success.
But most organisations struggle to find the right KPIs. These struggles with measuring performance are, surprisingly, common to all sectors and industries around the world. They transcend organisation size, industry, sector, and even country. Stacey Barr, creator of PuMP, has researched the most common KPI struggles people have, and they include measuring intangible goals, aligning measures to strategy, finding meaningful measures, getting people engaged in measuring performance, and knowing where to start.
PuMP Blueprint, a performance measurement methodology
Driven by this research, Stacey Barr, Performance Measure Specialist, created the PuMP Blueprint, a performance measurement methodology that directly solves these common struggles with measuring performance. Stacey has specialised in organisational performance measurement since 1993, and PuMP continues to evolve with her research, learning and implementation.
The PuMP Blueprint Workshop teaches a practical and logical 8-step process to choose, create and use measures to drive high-ROI improvement. It provides KPI training based on proven how-to techniques to design, align, implement, report and use performance measures to improve performance and reach targets. Organisations will then more easily measure important outcomes in a way that drives engagement, alignment and performance improvement.
PuMP training and certification will help candidates to understand:
- How to assess the performance measurement maturity of an organisation or team, using the PuMP Diagnostic.
- How to translate intangible and vague goals into clear and specific measurable results.
- How to design a performance measure for any goal, using an evidence-based technique.
- How to implement performance measures in a consistent way by defining all the details required for calculation, charting, signal identification and reporting.
- How to use the most valid chart for KPIs that highlights their true signals of change and makes target setting easier and more meaningful.
- How to interpret and diagnose KPIs to drive performance improvement targeted at causes and not symptoms.
- How to build engagement and buy-in and ownership of performance measures at every step.
WHO IS IT FOR?
PuMP training and certification is ideal for leaders, strategy professionals, performance and reporting professionals, and anyone involved in setting performance measures to monitor strategy, business processes and functions, teams or projects and change initiatives.
HOW CAN I GET CERTIFIED?
- Attend the 3-day PuMP Blueprint Workshop or complete the PuMP Blueprint Online Program
- Register and pass the 40-question, multiple-choice exam
EXAM FORMAT
- 40 multiple choice questions
- 60 minutes duration
- Open book
- Pass mark: 30 out of 40 (75%)
