APMG Midday Mentors Episode Hub

APMG Midday Mentors was created as a temporary, agile solution to help support and communicate with everyone in our community. The slogan ‘Stretch your legs and stretch your brain’ was coined as an encouragement to take a break whilst you gain inspiration from interviews with some of the incredible subject matter experts in our community. These are short recordings (no longer than 30 minutes, designed to be listened to during your coffee or lunch break - either as a podcast when taking your daily walk, or to gain valuable insights and extra information whilst you’re 'having a stretch and a break' at home.

From Agile to Change Management, Cyber Security to Business Relationship Management and Programme Management ... and even top tips on improving your mindset or CV so it doesn’t get ignored, we’ve covered a diverse range of topics over the past couple of months – but we’re not done yet! We’d love to hear what you want us to speak about next or even nominate yourself to be interviewed.

Share your thoughts with us by tagging our LinkedIn, Twitter, Facebook or Instagram accounts using #APMGMiddayMentors.

You can watch all of our episodes for free below. Subscribe to our YouTube channel to be notified first when a new episode is released!

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Maria Rickli von Glenfis und Stephan Brendel von APMG sprechen über Business Relationship Management (BRM) und weshalb das der nächste Karriereschritt für IT Service Manager und ITIL Experts ist.

In this episode of APMG Midday Mentors, Gintare Geleziunaite, Change Management Lead, UK Ministry of Defence shares her journey and passion for the Change Management discipline. Gintare explains how being a project management practitioner gave her the opportunity to see that 'transformation' was the specialism that gave her purpose, and that the foundations learned from her Change Management qualification have supported her rise to (amongst other things) Change Management Lead at UK MoD.

As well as supporting a 250,000 people-strong military and civilian workforce with Change resources, tools and information, Gintare is focused on ensuring that she shares her knowledge and experiences to benefit others by raising the profile and awareness of the discipline through her position as Co-Lead of the London Chapter of the Change Management Institute UK She also Chairs the cross-government Change Management working group. Listen through to hear her top 5 tips for Change Management success or visit her Q&A article on APMG International

The Norwegian Metacenter of computational science is the informal name of the meeting place between the persons from the different organizations that operates the national infrastructure. Stephan Brendel talks to the team who are supporting academic research projects and hears the part each plays in the implementation of the FitSM lightweight service management standard. Their challenges have been: * working across a number of cultures * unstructured organization * communication issues and misunderstandings * confusions on decision making * lack of system ownership Discover how they searched for IT solutions, considering heavyweight 'scary' options then opted for FitSM, 'as it is lightweight and particularly suited to federated organizations like Metacenter'. They are now using FitSM to coordinate and collaborate across a number of sites and cultures to structure and audit ITSM projects. Hear all their perspectives on how the implementation is going so far.

Jane Judd, President of the Change Management Institute shares her thoughts on how she feels we can transition effectively through the enormous changes ahead and highlights the key learnings and trends that most resonate with her from those included in the Change Management Institute's 'Bring on 2021' webinar and report. As well as hearing Jane's opinion on whether businesses can change quickly enough and whether a strategic change initiative ever ends, Richard wonders what value membership of the Change Management Institute offers to those seeking to gain a sound understanding of the discipline. Membership has risen during the course of Covid-19 events and Jane puts this down to the 'independence, credibility and deep understanding' that the Institute and its members have of the vast craft that is Change Management - The community offers practitioners and newcomers a place to collaborate whilst gaining inspiration and insights with like-minded professionals. They curate and aggregate some of the best and most reliable information, tools and techniques available globally, making it simple for their members to access the right resources, presented in the right way at the right time.

In a conversation with APMG's Stephan Brendel, Capgemini’s Maikel Ninaber is sharing some insights about the Dark Web from the perspective of an Ethical Hacker. There is also a Dark Web Foundation course available and Maikel explains, why it is important for people to consider taking this course.

In this episode of APMG Midday Mentors, Giovanni Lanzani, Managing Director of GoDataDriven Academy explains exactly how an Analytics Translator benefits an organisation, and how they can ensure time and money are not wasted on data 'solutions' that don't provide results.

Analytics Translators need to be technical right? Spoiler alert... NO! Giovanni tells us why and reveals who is best to carry out this role (in terms of job titles and character) - and identifies those who would benefit from learning the principles in order to increase their knowledge and value to the business. When talking about what's involved in the training, Giovanni is passionate about the fun, hands-on learning and candidate-camaraderie that takes place during their two-day, jam-packed, interactive course. It enables participants to develop a template that can be implemented from day one back in their job. Those who successfully pass their exam, demonstrating their understanding of the course will be able to claim a dynamic, shareable digital badge that verifies their Analytics Translation certification.

In this episode of Midday Mentors, Ellie Bowett, Regional Lead at APMG talks to Paul Wigzel, Learning Consultant at QA about the next steps and future skills IT Service Managers should consider. Paul, who has been training IT for over 25 years across a multitude of sectors, outlines the current landscape for the modern IT Service Manager and explains that Business Relationship Management has a place in every progressive organisation. He describes BRMs as ‘The filling in the sandwich’ making the essential connection between ‘IT’ and ‘The Business’, ensuring maximum efficiencies and shared objectives deliver successful organisational outcomes.

We learn the qualities a person might possess which will indicate they are likely to succeed as a BRM, and Paul shares his thoughts on the kind of job roles that would be ideal for considering a change of direction into this lucrative career – Could yours be one of them?

The global impact of Covid has meant that the corporate learning landscape has significantly changed. During 2020, PM Partner, a large training and consulting organisation located in Australia, undertook extensive research with their top 30 client organisations and people they have trained.

These insights into Learning and Development have been captured in an ebook written by Mike Boutel, PM Partner’s Head of Training. This midday mentors interview provides a summary of what the key findings were and ways a more digital approach to learning and development will enhance business.

Dr Andrew Lowe explains that he started in AI when he worked at a Nuclear Plant with a thick wall between him and the operations - Programs had to be written to enable remote processes and this was the start of his journey. He highlights the difference between AI and Machine- Learning, and goes on to discuss the human side of Artificial Intelligence and why it's so important to get this right in order to be successful in its implementation.

Avinash Singh from Fox IT is truly passionate about BRM and shares his insights and experience in training cohorts in Business Relationship Management certifications, BRMP and CBRM. He reveals the key elements of the courses that provide the most benefit to organisations, explaining how the role of BRM adds real value to the bottom line. Discover what Convergence actually means and why it is so important as well as how you can tell if you are already practicing BRM without being aware of it. The interview culminates with Avinash's top five takeaways from the workshops he has delivered, to give an excellent overview of what individuals and businesses should expect from this fast-growing discipline.

Dans cette vidéo, sont abordés : - le rôle du BRM et son importance, - les principaux aspects de la Pratique BRM, - l’accent sur l’importance de la Valeur dans le rôle du BRM - les éléments essentiels du livre BRM Body Of Knowledge - ce que les Dirigeants doivent savoir du rôle du BRM et de son avenir - quelques conseils sur la mise en œuvre du BRM dans une organisation - les pièges dans lesquels ne pas tomber - les facteurs qui garantissent le succès de la pratique.

Avec Olivier Abecassis | Magali ABRY | IT Chapter |

Reynhardt Uys, Chief Experience Officer, Immersion Group explains to APMG's CEO Richard Pharro why Digital Transformation must start with Experience Design. Originally pursuing a career as a Business Analyst, Rey reveals the path that led him to his current role and the passion that drives him. He also shares his thoughts on why 'X' is so important, going on to demystify the confusion between UX, UE, CX and XD as well as the origination of each of the different disciplines.

This must-listen interview covers an amazing amount of ground including; how organisations build relationships with their users, the challenge the Healthcare sector has in creating an empathetic digital experience that will go some way to replacing one to one human interactions and the importance of defining that sweet spot which achieves the ultimate goal of the consumer receiving a positive life-changing experience.

Interested in expanding your career into PPPs? This episode of APMG Midday Mentors is hosted by Lawire Kirk, Regional Lead APAC at APMG, and features guests James Kinch, Country Manager (Australia) of  Training Byte Size, and Maurice Diamond, Lead PPP Training of Training Byte Size.

Together they discuss how the need for Government and the private sector to work together is increasing, particularly when global resources are scarce, and how Private Public Partnerships (PPPs) are emerging as a way for this collaboration to be achieved.

Richard Pharro CEO of APMG International talks to Engr. Natalia Korchakova-Heeb, Managing Director at SDG.17 Consulting GmbH, certified EDGE expert on Green Building and Founder PPPHealth4All Natalia shares her wealth of knowledge and experience from green buildings to her extensive work in healthcare PPPs.

This fascinating conversation covers topics including; the true cost of traditional building vs sustainable buildings, the UN's 17 Sustainability Development Goals, Natalia's perspective on the most important ones, why PPP is an attractive procurement option for healthcare and whether PPP's should be designed in a sustainable way. When Richard asked Natalia who her ideal advisory board would be to develop a global strategy to drive progress on meeting the UN's goals - The answer received was quite unexpected!

In this episode Stephan Brendel, APMG RegionalManager - EMEA, and Michal Pacyna, CEO of Inprogress, talk about the lightning-fast digital transformation Inprogress have gone through since the beginning of the Covid-19 pandemic, by switching from paper and just classroom training to 100% online training offerings. They further discuss how this is one of Inprogress' greatest successes, and why AgilePM is such a successful qualification in Poland; why it hits the heart and the mentality of the Polish people.

Mark Thomas, President of Escoute Consulting and global governance & risk expert (amongst other accolades), explains the top disruptive areas that SME's should worry about - and what might be passing them by amongst the current turmoil. When Richard admits he does not have the same budgets that Google and Microsoft enjoy, Mark shares his thoughts on evaluating cloud suppliers and goes on to highlight his thoughts on the key areas businesses should focus on. He explains why no business can be compliant to EVERY checklist and goes on to talk about how to asses high-risk areas that need attention and identify risks the business may be willing to accept. The two cover a vast range of roles and topics from the future of the CIO and why Business Relationship Management, Change Management and Cyber Security are all 'ones to watch' for future organizational success.

En esta entrevista Luis nos cuenta cómo ha sido la respuesta del público latinoamericano a la certificación en español y portugués, que es preferida por profesionales, consultores experimentados y profesores universitarios que quieren saber más sobre el tema en profundidad. Explica, además, que la Gestión del Cambio encaja perfectamente en el contexto latinoamericano, sobre todo porque varios países están promoviendo los gobiernos digitales, y necesitan aplicar las mejores prácticas para lograr la adopción de los servicios digitales, promover la innovación entre otras cosas. Según Luis, el principal diferencial de la certificación Change Management del APMG es que es la más profunda y completa.

Sound business relationships are the key to successful digital transformation. This midday mentors episode features an interview with Suresh GP, Managing Director of TaUB Solutions. Suresh has extensive experience as a trainer and is recognised as an expert across India and South East Asia for helping organisations improve their business relationships.

Suresh explains to Lawrie Kirk how improving the relationship between IT and the business will result in improved analysis of how to identify where value is created and how to avoid losing it from your organisation. If you are interested in expanding your career into helping organisations improve this relationship there are some great insights from this midday mentor.

Steve Wake, a self-described Super Connector has been involved in Earned Value Management for around 25 years and was integral in its concept and delivery.

He explains to APMG’s CEO Richard Pharro exactly what Earned Value Management is and why sectors such as Construction, Infrastructure, Power, Utilities, Transport and Defence rely on the importance of its reports showing traceability and auditability.

He outlines the framework which covers topics including contingency, management reserve, risk-based evaluation of knowns and unknowns (and known unknowns!) and clarifies why it is the best option to efficiently control cost, time and schedule with transparent, quality reporting in place.

Gemma Phipps, Head of People at GRAYCE,  talks to Richard Pharro to explain how they develop #graduate skills and knowledge to support practitioner career development. She outlines how they are nurturing the change management, project management, analyst and data professionals of the future delivering an impressive 100% of participants placed, to date.

Training ByteSize Ltd supports this success through accredited, online training and Victoria Graham describes how her personal value of perfectionism, (which permeates throughout the business), helps them to contribute to the fantastic outcomes this brilliant initiative achieves - including certification via their popular AgilePM course.

The integration of business needs and IT capability requires sound business relationships. This Midday Mentors episode features an interview with Stephen Moore from Australia. Stephen has been a Chief Information Officer for an Australian Commonwealth Department and has seen the benefit of improved business relationships and the value that can be added to the organisation when this happens.

If you are interested in expanding your career into helping organisations improve this relationship there are some great insights from this midday mentor.

Jan-Willem Middelburg - Author and Founder of the Service Automation Framework shares his insights, experience and expertise on everything from Service Automation and Robotic Process Automation (RPA) to the way businesses can drive efficiencies. He explains to APMG's CEO, Richard Pharro, that by automating mundane and repetitive tasks (such as processing invoices), employees can be freed to apply their creativity to improve services whilst Service Automation looks after repetitive interactions. Service automation framework training and certification 

In this episode of APMG Midday Mentors Jean-Christophe BARTH-COULLARÉ, Founder and Executive Director of the World Association of Public-Private Partnership Units and Professionals (WAPPP), talks to Richard Pharro, CEO, APMG International about building people-first sustainable, regenerative projects and creating a home for PPP professionals. The interview features topics including the Sustainable Development Goals outlined in the UN 2030 Agenda which are driving progression from ‘value for money’ to’ value for people’ to ‘value for future generations’ as well as the UNECE Working Party on PPPs ‘People-First’ approach and Impact Assessment Tool. Jean-Christophe explains the need to shape the PPP profession and help young PPP professionals around the world to connect with peers to exchange experiences in an informal setting and develop more successful and sustainable PPP projects and how upskilling and reskilling is needed to meet current and future global demands in this technical field. WAPPP is at the centre of a group of organisations and individuals, providing a platform for PPP practitioners to; establish contacts, connect, inspire, advise, mentor, learn and collaborate with one another. In spite of the Pandemic interruption, WAPPP membership continues to consider how PPPs can deliver beneficial change by networking PPP practitioners in an A-political, non-competitive, safe environment (where no contracts can be agreed because of its non-for-profit status), access to resources, technical innovation, up to date information and ongoing collaboration.

Find out more about CP3P training and certification 

Stephan Brendel talks to Tomasz Nedzi from SKILLS - a global training and consultancy company based in Germany and Poland.

They discuss how companies can improve organisational efficiencies by identifying gaps in resources, particularly in the area of Project Management using AQRO planning techniques.

Tomasz has written a whitepaper on the subject and explains how small changes can increase employee efficiency – such as introducing a communications ‘gatekeeper’ preventing distraction and disruption, or how focusing individuals on particular areas can literally ‘buy’ time and result in less stress.

Learn more by downloading the whitepaper here.

In this episode of Midday Mentors, Stephan Brendel talks to the author of the Active Qualified Human Resource Organization (AQRO®) Stress-Free Efficiency book, Dr Consuela Utsch.

Dr Utsch explains that the AQRO methodology is based on actual practices that have helped achieve organisational efficiencies through improving the way employees are managed.

With a focus on structure, good management and aligning focus and responsibilities, AQRO can support in creating a stress-free working environment with higher productivity – particularly in the Project Management space.

Nader Qaimari, Chief Learning Officer, GM, ISACA and Richard Pharro, CEO, APMG International discuss everything from the future of live events to the future of learning in this fascinating conversation. Nader explains how ISACA is helping the globe to 'realise the positive power of technology' through its ever-evolving development of certifications which teach people the skills they really need to achieve this.

They discuss how ISACA started out with Best Practice solutions for governance and audit, but how the professional non-profit body has grown through the power of its volunteers to add training and certification solutions for; governance audit, risk cybersecurity and now privacy. Hear revealing opinions and ways in which this professional body with over 150,000 members hopes to mentor, inspire and provide opportunities for future generations. More about ISACA | https://www.isaca.org

In this episode of Midday Mentors, Richard Pharro, CEO of APMG chats to thought leader and service management trainer and consultant, Richard Webber and discovers his valuable insights on the 'implementation of service management'.

The two Richard's discuss T shaped professionals, the future of service management and why, in spite of its 'lightweight approach' FitSM in fact provides a complete approach for the CORE aspects of service management that most organisations will get value from.

Val is an accredited APMG Praxis Framework trainer and Project Manager located in Brisbane, Australia.

Val has also helped with the translation of the Praxis web site as well as being the translator responsible for the conversion of the current APMG Praxis Framework Foundation and Practitioner exams into Bahasa Indonesia.

This interview gives an insight into the depth of involvement in the translation of a vast, community-led, continuously evolving body of knowledge. Find out the intricacies of having to sit an exam before you are allowed to translate it and Val's personal journey to becoming an APMG accredited trainer.

APMG's Chiara Mainolfi talks to Sebastiano Toffaletti, Secretary General, European DIGITAL SME Alliance, about the unprecedented struggles SME's are currently facing. With his experience and daily contact with SMEs, Sebastiano shares his insights and proposed steps to help SMEs navigate the current landscape.

As The Economist recently noted, one of the most obvious consequences of the current Covid-19 pandemic will be “the infusion of data-enabled services into ever more aspects of life.” Digital transformation is expected to be an even bigger imperative for organizations in the short-term future. But, contrary to popular belief, according to Mr Toffaletti ,digital transformation is less about technology and more about people. The General Secretary also underlined that reskilling or upskilling can soften the economic blow of Covid-19.

Tony Mann, Chief Examiner for Facilitation Training and Certification, shares his top tips on ensuring successful facilitation of a meeting to ensure all stakeholders understand the objectives and the desired outcomes are met. Along with fascinating anecdotes, Tony explains to Richard Pharro the journey of discovery he has taken to identify the key elements every meeting facilitator needs if they want to load the odds of success in their favour.

Baziel Barends (Baz) shares his journey from order-taker to developing the Business Relationship Management role and becoming a Strategic Partner for the Foschini Group in South Africa. 

He also talks about the launch of the BRM Institute South Africa Chapter and making the short film about Relationshipism #TogetherWeChange

CIONET is a very popular community of CIOs . In the UK for example, you can find CIOs from Unilever, Sainsburys, SalesForce, Barclays, Lloyds, FCA and EY on their Advisory Board.

In this interview we speak about the importance of skilling, reskilling and upskilling according to the CIOs. Bartosz Gorczynski shares the perspectives of the different CIOs he is in touch with regarding the growing role of the IT competences, how can new skills and competences help with the growing IT complexity, and what are the best learning mechanisms.

High performers like recognition - OBM Dynamics shows how to learn from them to improve organizational behavior and capabilities.

A fascinating look at how senior management and leaders should respond to high and low performers - Identifying and recognizing those doing well, whilst encouraging and elevating the behaviors of those not performing well.

Robert den Broeder discusses the scientific data that OBM is based upon, explaining how you can develop metrics and strategies that deliver measurable insights that can highlight, replicate and amplify the key drivers of the top performers. He also talks about identifying and preventing the 'motivational drains' that exist within teams and organizations and how they can be developed - whatever the role or level.

Richard Pharro, CEO of APMG talks to Amanda Finch, CEO of the Information Security membership body - the Chartered Institute of Information Security (CIISEC) - how it came about and details of the new ICSF Foundation qualification - Including how long it takes to study and why this qualification tests candidates on their competency and knowledge of the Knowledge Framework.

Jose Ruivo from Qualius outlines the benefits of the simplified IT Service Management Standard - FitSM and why if you want to ensure your service management approach is adopted, you need to start with FitSM.

Mart Rovers, President of Interprom has over 20 years hands-on experience of Service Management and Strategic Partner challenges and successes. In this interview, Mart shares his top tips on migrating to the new edition of ISO/IEC 20000 and making sure it is a smooth transition.

This midday mentors discussion is with Gary Duffield, Alliances Director at DDLS. Gary has had many years’ experience in the training industry and reflects on how DDLS in Australia has adapted to meet the changing needs of Covid-19. Through their online virtual classroom offering, DDLS Anywhere, DDLS were able to adapt quickly from a classroom face to face training format to a virtual, real-time classroom experience. Gary also shares his insights on what the future training environment will be like - listen closely to see how many Daleks he has collected and reside in his home.

For many people, COVID-19 has meant they are looking for jobs for the first time in years - You may not be aware of some of the tips and tricks that will help your CV make it through filters and algorithms before it even gets seen by a recruitment consultant or hirer. Today's inspiration comes from Andie Moore who has to search for candidates to fill positions every day. In this edition of APMG Midday Mentors, she shares her top tips on getting the right sort of attention and making sure your CV makes it through the many filters that exist.

Listen in on a fascinating discussion between Thinker, Author, Educator and Practitioner in Project Management and Strategy, Antonio Nieto Rodriguez and International Exam and Accreditation company, APMG's CEO Richard Pharro. Antonio shares his journey from making coffee for a Project Director to becoming a Chairman at PMI and going on to become an Influencer as well as co-founder of the Strategy Implementation Institute.

Antonio discusses his passion to make a positive impact on the future of project management by showing senior leaders its intrinsic value as well as his mission to enable businesses to implement successful strategies.

Richie Cheetham-Gerrard, Training Officer at CMS Distribution, shares his perspective on the pros and cons of classroom, online virtual training and self-study when it comes to upskilling.

He explains how his Change Management, Agile Change Agent and AgilePM qualifications help him add value to the organisation and why he would recommend everyone gets to grips with Agile to improve their way of working.

Richie also tells us how sharing his digital badge on LinkedIn opened new doors he wasn't expecting.

Jeremy Byrne is a Business Relationship Manager at Loughborough University. In this interview he discusses how the university has adapted to remote working for its staff and the plans they have to support student learning in the future. He shares details of his networking groups and how he and his peers advise one another on their BRM journey as well as the challenges they have faced and ways they have navigated them during lockdown.

Jeremy is also the UK Ambassador for the Business Relationship Management (BRM) Institute which has a wealth of resources, advice and networking opportunites for members. He draws from his extensive knowledge and practitioner experience to train future Business Relationship Management Professionals to achieve BRMP and CBRM certifications, helping them to drive strategic partnerships in their organization's.

“Bringing Training Home” – In this midday mentors interview Lawrie Kirk from APMG discusses fast adaption to online learning with an APMG Accredited Training Organisation and an experienced APMG accredited trainer - and how they have adapted and moved to delivering virtual, real time classroom courses.

The value of having a globally recognised certification remains, and gives people looking for a new career, a clear advantage in the market. To meet this continued demand however, the Covid19 pandemic has meant that training providers and trainers have had to learn new skills and revise current business models. In times of change, new opportunities emerge, and this interview provides an insight into how one training organisation, CC Learning has not only adapted their delivery model but maintained the focus on delivering a positive experience for their customers.

Pardeep Dhanda (AKA The Peaky Agilist and Paddy Danda), discusses agility during the lockdown with Chiara Mainolfi from APMG and shares his unique approach to training and getting to know course attendees - Including getting them to draw one another!

Adrian Dooley answers why he created the community-driven project, portfolio and programme management resource, the Praxis Framework for free.

He describes Praxis as the ‘Wikipedia of Project Management’ and goes on to outline the comprehensive resources available, such as the Disc-model based 360 degree checklists and how they support organisational capability maturity. Adrian explains that using the information (all freely available) including documents, templates, tools etc, you can produce a real-time capability maturity dashboard for your PMO or Board.

Thomas Noeller from Maxpert GmbH and Stephan Brendel from APMG International talk about Maxpert's lighting speed fast change from a classroom training provider to online live learning and what that means for trainers and candidates.

Thomas Noeller von der Maxpert GmbH und Stephan Brendel von APMG sprechen über den superschnellen Wechsel vom Präsenz- zum Online Live Trainingsanbieter und was dies für Trainer und Kunden bedeutet.

This edition of APMG Midday Mentors features a discussion with Brian Phillips from Yellowhouse training in Brisbane, Australia. Brian is an experienced trainer and Yellowhouse is an APMG Accredited Training Organisation who has recently converted their classroom-based training to online virtual training. There have been a number of lessons learned in the past 6 weeks and this new mode of training is providing candidates with added flexibility as well as enabling regional and remote customers in Australia to receive globally recognised certifications. Training participants are now part of the evolution and refinement of this approach to training, it is a great time to be part of the change.

Today's interview hosted by Chiara Mainolfi from APMG International features expertise and insights on the way our brains are handling the current Covid-19 environment. Danielle Hellebrand shares invaluable, actionable tips that can be implemented right now to help us reframe our thoughts and improve our outlook.

Chiara Mainolfi and Richard Pharro from APMG discuss the current status of the Coronavirus and its impact on business globally. Insights and thoughts from the perspective of APMG's CEO.

Lawrie Kirk, APMG Regional Lead APAC and Milvio DiBartolomeo, ICT Project Program Portfolio Management Professional discuss the details of Better Business Cases and why it is essential to the success of an organisation. Milvio also shares insights about his training and certification experience both in class an virtually.

BRM trainer, Mart Rovers from Interprom, the US Regional Ambassador for BRM Institute, discusses the role of the Business Relationship Manager during this time of remote working.

Mart shares how the BRM role has handled business continuity during (in some cases) the rapid move to remote working. He brings valuable insights from the community during this interview with Chiara Mainolfi from APMG International.

When delivering solutions using Agile Project Management or Scrum Principles, colleagues are occasionally confused between the terms: Increment and Iterative. We have created a short video which explains the differences using simple every day examples.

Ellie Bowett from APMG and Melanie Franklin from Agile Change Management discuss ways to use precious home time constructively with practical tips on improving your prospects during the COVID-19 lockdown.

One thing that COVID-19 has highlighted is the importance of relationships, personal and business. Have you ever wondered how you can measure the relationship you have with your business and clients? Would you like to baseline the quality of that relationship? In this recording, Lawrie Kirk from the APMG office in Canberra, Australia provides an overview of a technique that he has successfully used.

Too often colleagues discuss the concepts of MoSCoW prioritisation without understanding its application. We have explained MoSCoW and how its concepts can be applied to everyday life.