About The Process Communication Model®
The Process Communication Model® Overview
Benefits of The Process Communication Model®
For Individuals
- Gain a deeper understanding of your own behaviour and communication style.
- Acquire tools to recognize and adapt to the behaviours of others.
- Develop skills to manage and resolve conflict effectively.
- Earn an internationally recognized certification co-developed by APMG and Kahler Communication France.
For Organizations
- Equip teams with practical communication and conflict resolution tools.
- Enhance organizational culture through improved understanding and motivation.
- Support leaders and managers in driving effective communication and collaboration.
- Adopt a proven methodology to strengthen both internal and external relationships.
Study materials
Study materials
Useful links
Useful links
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Kahler Communication France (KCF)
Related products
FAQs
Please contact us via email addressed to customerservice@apmgroup.co.uk. Please review our policies before submitting your written feedback.
Unfortunately, no. Only Accredited Training Organizations and their registered partners are authorized to use these logos. If you do not fall under these categories and would like to request permission to use the logo, please contact the APMG-International Service Desk (servicedesk@apmg-international.com).
However, successful candidates are able to share and display their digital badge publicly.
Some certifications do not require training in order to take the exam however, for most certifications, training is advised.
For some certifications individuals also have the option to self-study in preparation for the exam and, when they are ready, can even take the exam from the comfort of their home or office.
You can find details of our self-study exams, available to purchase, via our public exams portal.
Most, if not all, of our certifications come with at least one Sample Exam to help participants prepare for their exam. Access to the Sample Exams can be located on our website.
If you are sitting the examination through an Accredited Training Organization, the cost of the exam is generally included in the course fee. Please ensure you confirm with your training provider that the exam is included in these costs.
If you have selected a self-study option, please note that APMG-International uses a global pricing model for all exams. The examination fees for candidates attending a public exam centre are determined by the location where the exams are administered.
To find out the costs in your region, please refer to our examination portal or contact the APMG-International Service Desk (servicedesk@apmg-international.com).
Candidates will be able to claim their digital badge and electronic certificate from the APMG Candidate Portal within two business days of their exam result being issued.
Once you’ve been notified that you’ve passed your exam, you will have the option to create a digital badge in APMG's Candidate Portal.
Visit APMG's Candidate Portal, view your exam results and select 'Create Badge'.
This takes you to the Credly website where the digital badges are hosted. You will be guided through the Credly account creation process.
Once you have created an account with Credly, log into the account and accept your pending badge.
- Provisional results: After completing the Foundation examination, candidates may receive provisional results either orally from the invigilator or on-screen at the end of an online exam.
- Official results: Once processed, official results, including a PDF breakdown of marks by syllabus area, are available in the APMG Candidate Portal. Results are issued as the total number of marks achieved.
- Processing time: Exam papers are usually marked immediately after the exam. APMG formally processes and confirms results via the Candidate Portal within 2 working days of receiving completed papers.
- Outstanding payments: In exceptional cases, results may be withheld until full payment has been received.