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Leadership

Are you looking for a proven way to boost team performance, increase retention, and drive measurable business results, while also reclaiming valuable time in your workweek?

Join us for an eye-opening session on Operational Coaching®, a research-backed approach that empowers your team, fosters independence, and removes deep-rooted barriers to success.

In this session, we’ll explore:

  • The science behind Operational Coaching® and its real-world impact
  • How to enable employees who struggle with independence
  • The role of powerful questions in increasing retention and engagement
  • How this approach drives an average ROI 74x per learner
  • The key differences between Operational Coaching® and traditional executive coaching
  • How you can reclaim an entire day each week by leveraging Operational Coaching® strategies

This event is for you if you’re a leader, manager, or HR professional seeking a game changing approach to improve team effectiveness and free up your time. Don’t miss out and learn how to work smarter, not harder!

Reserve your spot today!

Panelists

Mart Rovers

Leadership, Coach, Consultant, Trainer and President at INTERPROM

Phoenix, United States

Educating and coaching leaders, professionals and teams are Mart’s passion and is what he has been doing for nearly three decades. Mart works for INTERPROM, a coaching, consulting, training and education firm. Examples of areas he has specialized in are business relationship management, service management, information security management, and project and change management. He is looking forward to sharing his experience with you and to answering your questions.

Mart's proudest achievement: An achievement I’m looking back it is organizing, along with 20 passionate volunteers, a decade long, the annual Arizona ITSM Summit. A one-day event visited by 250+ local ITSM enthusiasts. And sponsored, year-after-year, by 20+ loyal vendors, including Forrester Research and Gartner.

Barbara Trotter

Business Owner and Leader, STAR® Coach Leadership

Barbara has spent over two decades fostering genuine connections, prioritizing stakeholder needs, and cultivating collaborative environments. As a key leader at STAR® Coach Leadership, she specializes in leadership coaching, business relationship management, customer service, business management, and sales. Her expertise lies in guiding professionals to elevate their leadership skills, enhance team dynamics, and drive meaningful results. Barbara is passionate about empowering others through coaching, consulting, training, and education. She looks forward to sharing her experience with you and answering your questions.

Barbara is a Certified and Accredited STAR® Manager Coach and Trainer with a Master’s in Business Administration. She was awarded Top Business Relationship Manager in 2024 and holds certifications in Change Management, Risk Management, Business Continuity, Service Management, and Information Security. A leader in leadership development, she drives transformation at every level.

As a single mother, Barbara’s greatest achievement isn’t just raising three successful sons—it’s rising beyond expectations and to truly see people beyond their stories. She helps others look past assumptions, recognize authentic experiences, and cultivate deep, meaningful connections that empower transformation in leadership and life.

PRODUITS APPARENTÉS

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STAR® Manager - Operational Coaching® Skills for Leaders and Managers

STAR® Manager is a multi-award winning, blended and fully virtual management development programme that's been proven by the London School of Economics and the UK Government to transform management behaviour and management skills in as little as six months.

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