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About Stakeholder Engagement Certification

Stakeholder Engagement Overview

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Diverse group of professionals having a meeting, with one person in a wheelchair leading the discussion.

Benefits of Stakeholder Engagement Certification

For Individuals

  • Drive results & benefits through effective collaboration.
  • Improve communication & influencing skills.
  • Prioritise time and organize resources effectively.
  • Generate buy-in & cooperation from key stakeholders.
  • Remove obstacles to progress and success.
  • Draw on a range of experience and techniques for influencing people.
  • Develop a reputation as a key player and influencer.

For Organizations

  • Increased trust and confidence across project teams.
  • Increased certainty and pace of progress.
  • Clearer understanding of remaining resistance.
  • More robust risk management.
  • Increased 360° awareness of organizational circumstances.

    Study materials

    Stakeholder Engagement study material cover
    Practical People Engagement
    Book (English)
    By
    Patrick Mayfield

    Documentation

    Document thumbnail
    pdf - 1.77 MB - 17 June 2025
    Document thumbnail
    pdf - 1.94 MB - 17 June 2025
    Document thumbnail
    pdf - 581.86 KB - 17 June 2025

    Stakeholder Engagement Certification levels

    Foundation badge

    Foundation

    Become an informed member of a team involved in delivering a change initiative.

    Ready to start your learning journey?

    Choose a Training Organization

    APMG accredits Training Organizations (ATOs) to make sure they are delivering our products and certifications to high standards.

    Buy a training course and exam through one of our Training Organizations below.

    Self-study

    Buy your book and exam from APMG

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    Training organizations for Stakeholder Engagement Certification

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    Important information about language

    The training services listed on this website have undergone a quality assurance process to ensure they meet high standards. However, please note that while the quality of the training content has been assessed, the language capabilities in which these services are delivered have not been specifically evaluated. We recommend that users verify the language proficiency and suitability of the service for their needs directly with the Training Organisation prior to enrollment or participation.

    TPG Academy

    • Based in Netherlands
    • Provides training for Individuals, Teams, Organizations

    Step Ahead Academy

    • Based in Johannesburg, South Africa
    • Provides training for Individuals, Teams, Organizations

    E-quality Italia

    • Based in Roma, Italy
    • Provides training for Individuals, Teams, Organizations

    Creative Consulting and Training Ltd

    • Based in London, United Kingdom
    • Provides training for Individuals, Teams, Organizations

    Firebrand Training Limited (Affiliate)

    • Current Training options
    • My details
    • Review and submit

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    for Stakeholder Engagement Certification

    Training options

    Videos

    Videos

    Episode 199- Level Up your Career - How to build engagement with stakeholders

    | 57 minutes 50 seconds

    SFIA

    The SFIA Framework is the global common reference for skills and competency for the digital world.

    This APMG certification has been informally mapped against the SFIA Framework to indicate the skills that are addressed and referenced by the certification. Although it is not yet possible to claim this digital badge, the indicative skills can be used to plan your professional development through assessing the skills you have and the skills you need for the role you want.

    SFIA badge knowledge
    Foundation

    Foundation

    SFIA elements this certification confirms (endorsement)

    Generic attribute Knowledge up to level 4, Stakeholder Relationship Management level 4, Organisational Facilitation level 4

    SFIA elements this would be useful for (development)

    Same as above plus Stakeholder Relationship Management level 5, Organisational Facilitation level 5

    FAQs

    Since 2018, we are no longer registered for AXELOS qualifications and are unable to provide the certificates.  

    If you received your AXELOS qualification before this time, you can contact customer service and upon providing your candidate number, ask if a copy of your certificate still exists in our system. 

    Alternatively, you can reach out to IT PeopleCert directly with this request quoting your candidate number.  

    If you do not have your candidate number, we can provide it to you. Additionally, we are happy to provide a letter of verification for any exams sat with us.

    Your training organization specified that they wish to view candidate results before releasing. If you would like your results sooner, you may contact your ATO directly and request your results that way. After they have released them, you will be able to create/view your Digital Badge and download your Digital Certificate in your Credly account in the Certificates section of your portal.

    Your results will be processed 6 to 12 hours after your exam. You will receive an email confirming your achievement and inviting you to the Candidate Portal where you can see your official result. From there, you can create your account in Credly.com and access your digital badge and certificate.

    To appeal your result, email a written request with supporting evidence to customerservice@apmgroup.co.uk. We will review your appeal and respond. See APMG’s policies for details on the full appeals process.

    If you feel you had issues during your exam, you may submit an appeal to customerservice@apmgroup.co.uk. We will review your appeal and respond. See APMG’s policies for details on the full appeals process.

    Using a company device in which you do not have administrative rights and access to download additional software tends to cause issues when sitting your exam via ProctorU, as outlined in the Candidate Guidance Agreement.  

    If you wish to sit your exam via ProctorU again, you will need to pay a reschedule fee of £32 (which you can do in the Candidate Portal) before you can select a new date and time.  

    Alternatively, you can reschedule your exam via our AIPP service, where you can take your exam over Zoom without downloading any additional software. Please note there are fewer exam slots available through AIPP.  

    Full details of our Proctoring options can be found on our Proctoring Page

    • Provisional results: After completing the Foundation examination, candidates may receive provisional results either orally from the invigilator or on-screen at the end of an online exam.
    • Official results: Once processed, official results, including a PDF breakdown of marks by syllabus area, are available in the APMG Candidate Portal. Results are issued as the total number of marks achieved.
    • Processing time: Exam papers are usually marked immediately after the exam. APMG formally processes and confirms results via the Candidate Portal within 2 working days of receiving completed papers.
    • Outstanding payments: In exceptional cases, results may be withheld until full payment has been received.

    Please contact our 24/7 Technical Team on +44 (0)1494 452450 and select Option 3 for Technical Assistance or email them at help@apmg-international.com. They are also available via a live chat.  

    If this is a password creation issue, please note that '?', '@', '#', and 'é' are not allowed for creating a portal password.

    Any request for additional time will need to be provided in writing to customerservice@apmgroup.co.uk. We will need to see evidence of your diagnosed condition in the form of a medical report, signed by a medical practitioner.  

    If this is not available, or your condition was diagnosed a long time ago, then any statement from an employer, line manager or Occupation Health advisor will be sufficient.  

    If no recommendations regarding the length of time to be added to the exam is evident in the documents supplied, then we apply 25% additional time to the exam.

    Full details of our Equality Policy can be found on our website.

    Get in touch

    If you have a query about this certification or want to know more about training send us a message via this contact form. We would love to hear from you!

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