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Certify your ability to measure organisational performance meaningfully

Identify KPI's and reach targets that matter more efficiently with PuMP®

High-performing organisations fulfil their mission, achieve their vision, reach targets that matter, and do this sooner and with less effort. They have a performance culture of people fully engaged in their contribution to the organisation’s success. Measuring performance meaningfully, is an essential cornerstone to success.

But most organisations struggle to find the right KPIs. These struggles with measuring performance are, surprisingly, common to all sectors and industries around the world. They transcend organisation size, industry, sector, and even country. Stacey Barr, creator of PuMP, has researched the  most common KPI struggles people have, and they include measuring intangible goals, aligning measures to strategy, finding meaningful measures, getting people engaged in measuring performance, and knowing where to start.

PuMP Blueprint, a performance measurement methodology

Driven by this research, Stacey Barr, Performance Measure Specialist, created the PuMP Blueprint, a performance measurement methodology that directly solves these common struggles with measuring performance. Stacey has specialised in organisational performance measurement since 1993, and PuMP continues to evolve with her research, learning and implementation.

The PuMP Blueprint Workshop teaches a practical and logical 8-step process to choose, create and use measures to drive high-ROI improvement. It provides KPI training based on proven how-to techniques to design, align, implement, report and use performance measures to improve performance and reach targets. Organisations will then more easily measure important outcomes in a way that drives engagement, alignment and performance improvement.

PuMP training and certification will help candidates to understand:

  • How to assess the performance measurement maturity of an organisation or team, using the PuMP Diagnostic.
  • How to translate intangible and vague goals into clear and specific measurable results.
  • How to design a performance measure for any goal, using an evidence-based technique.
  • How to implement performance measures in a consistent way by defining all the details required for calculation, charting, signal identification and reporting.
  • How to use the most valid chart for KPIs that highlights their true signals of change and makes target setting easier and more meaningful.
  • How to interpret and diagnose KPIs to drive performance improvement targeted at causes and not symptoms.
  • How to build engagement and buy-in and ownership of performance measures at every step.

WHO IS IT FOR?

PuMP training and certification is ideal for leaders, strategy professionals, performance and reporting professionals, and anyone involved in setting performance measures to monitor strategy, business processes and functions, teams or projects and change initiatives.

HOW CAN I GET CERTIFIED?

  • Attend the 3-day PuMP Blueprint Workshop or complete the PuMP Blueprint Online Program
  • Register and pass the 40-question, multiple-choice exam

EXAM FORMAT

  • 40 multiple choice questions
  • 60 minutes duration
  • Open book
  • Pass mark: 30 out of 40 (75%)

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SFIA Framework

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The SFIA Framework is the global common reference for skills and competency for the digital world
SFIA is a globally recognised framework that “identifies skills needed for the Information age”. This APMG certification has been mapped against the SFIA Framework to help you see which certifications are most relevant to your professional development.
Knowledge
This certification confirms (endorsement)
Generic attribute Knowledge up to level 3
...
This certification would be useful for (development)
Same as above plus Measurement up to level 5
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FAQs

What is a PuMP digital badge?

Digital badges allow you to easily showcase your achievements online.

When you pass an exam - you'll instantly have the option to claim a digital badge representing your new certificate.

Your badge can be embedded on an email signature, website, social media or digital CV.

With just one click employers, customers and clients can easily view and verify your credentials and skills.

Please note that the badge for the PuMP certification is valid for a period of five years.

Please download our digital sharing presentation for more information.

How do I claim my PuMP digital badge?

Once you’ve been notified that you’ve passed your exam - you will have the option to create a digital badge in APMG's Candidate Portal.

Visit APMG's Candidate Portal, view your exam results and select 'Create Badge'.

This takes you to the Credly website where the digital badges are hosted. You will be guided through the Credly account creation process.

Once you have created an account with Credly - login into the account and accept your pending badge.

When will I receive my certificate?

A certificate will be issued to you electronically via your APMG Candidate Portal within one week of receiving formal confirmation of your exam result.

What is PuMP?

PuMP is a practical and engaging performance measurement approach to develop KPIs that are meaningful and measure what matters. You can watch an introductory video and read more about PuMP here.

Do I have to receive training to sit the exam?

The PuMP certification is valid for a period of five years.

Are there any pre-requisites for the examination?

There is no pre-requisite for the exam.

Which languages is the PuMP examination available in?

The exam is available in English.

What is the pass mark for the PuMP examination?

Candidates must achieve a score of 30/40 (75%) to pass the PuMP examination.

Can I earn PMI® PDUs for attending an accredited training course?

It is possible to earn PMI Education PDUs for attending third-party provider training (training courses not offered by a PMI Authorized Training Partner), as long as the training meets the requirements around the skill areas of the PMI Talent Triangle. Please check the PMI website (https://www.pmi.org/certifications/certification-resources/maintain/earn...) for further details on how to record your PDUs and what supporting evidence is required.

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