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About CLCA Training and Certification

Overview

CLCA Training and Certification

Image
Two businesswomen standing together and smiling while looking at a tablet, with colleagues working in the background.

Benefits of CLCA Training and Certification

For Individuals

  • Effectively provide personal support for colleagues going through organizational change.
  • Support idea-generating activities such as the use of simple process-mapping techniques.
  • Help develop local change plans which identify what will specifically change in their work area and how best to introduce those changes.
  • Mitigate resistance to organizational change.
  • Engage colleagues using simple facilitated sessions to promote effective change implementation in the given work area.
  • Develop personal and interpersonal skills to support role as a local change agent.

For Organizations

  • Strengthens change leadership across the organization by equipping professionals with the right tools and frameworks to guide smooth organizational transitions.
  • Helps organizations establish a collaborative culture by providing methods for giving and receiving constructive feedback.
  • Enhances facilitation skills with preparation training that ensures meetings are well-structured, risk-aware, and productive—which saves time and improves outcomes.
  • Helps leaders assess and address change-readiness gaps to ensure initiatives are launched when teams are best-equipped to succeed.

    Study materials

    Certified Local Change Agent (CLCA)  study material cover
    The Effective Change Manager's Handbook
    Book (English)
    By
    Richard Smith, David King, Ranjit Sidhu and Dan Skelsey
    Certified Local Change Agent (CLCA)  study material cover
    The Effective Change Manager's Handbook - eBook
    eBook (English)
    By
    Richard Smith, David King, Ranjit Sidhu and Dan Skelsey

    Documentation

    Document thumbnail
    pdf - 620.71 KB - 17 June 2025
    Document thumbnail
    pdf - 557.71 KB - 17 June 2025
    Document thumbnail
    pdf - 1.48 MB - 17 June 2025
    Document thumbnail
    pdf - 1.61 MB - 17 June 2025

    CLCA Training and Certification levels

    Local Change Agent Certification  badge

    Local Change Agent Certification

    Be recognized as an invaluable source of support during organizational change or transformation.

    FAQs

    Some certifications do not require training in order to take the exam however, for most certifications, training is advised. 

    For some certifications individuals also have the option to self-study in preparation for the exam and, when they are ready, can even take the exam from the comfort of their home or office.

    You can find details of our self-study exams, available to purchase, via our public exams portal.

    Most, if not all, of our certifications come with at least one Sample Exam to help participants prepare for their exam. Access to the Sample Exams can be located on our website.

    If you are sitting the examination through an Accredited Training Organization, the cost of the exam is generally included in the course fee. Please ensure you confirm with your training provider that the exam is included in these costs. 

    If you have selected a self-study option, please note that APMG-International uses a global pricing model for all exams. The examination fees for candidates attending a public exam centre are determined by the location where the exams are administered.

    To find out the costs in your region, please refer to our examination portal or contact the APMG-International Service Desk (servicedesk@apmg-international.com).

    Candidates will be able to claim their digital badge and electronic certificate from the APMG Candidate Portal within two business days of their exam result being issued.

    Once you’ve been notified that you’ve passed your exam, you will have the option to create a digital badge in APMG's Candidate Portal.

    Visit APMG's Candidate Portal, view your exam results and select 'Create Badge'.

    This takes you to the Credly website where the digital badges are hosted. You will be guided through the Credly account creation process.

    Once you have created an account with Credly, log into the account and accept your pending badge.

    • Provisional results: After completing the Foundation examination, candidates may receive provisional results either orally from the invigilator or on-screen at the end of an online exam.
    • Official results: Once processed, official results, including a PDF breakdown of marks by syllabus area, are available in the APMG Candidate Portal. Results are issued as the total number of marks achieved.
    • Processing time: Exam papers are usually marked immediately after the exam. APMG formally processes and confirms results via the Candidate Portal within 2 working days of receiving completed papers.
    • Outstanding payments: In exceptional cases, results may be withheld until full payment has been received.

    Get in touch

    If you have a query about this certification or want to know more about training send us a message via this contact form. We would love to hear from you!

    Get in touch

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