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IT Governance & Service

It’s easier to build digital trust than to keep it – join our free online event to find out how to earn and maintain digital trust.

Timelines to report a breach are becoming increasingly short, so organisations must have a system in place. To maintain Digital Trust with your customers you will need a process which flows between People, Practices, Technologies, and Organizational Culture. The NIST-CSF and the DVMS can enable organisations to quickly Identify, Protect, Detect, Respond and Recover from a Cyber attack and earn the trust of your customers.

In this event we explain why organisations who are proactive and transparent are able to build customer confidence over and above organisations who don’t have effective processes. Our expert panel also demonstrates how an organization can manage its risk resiliency and data privacy using the DVMS overlay model and the Digital Trust Ecosystem Framework, a set of principles created by ISACA as a global standard to help individuals and organisations work to best practice to strengthen digital trust within their organisation.

This event is relevant to anyone who has responsibility to safeguard customer data such as security, risk, legal, compliance, communications, IT, marketing and operations. You will get the opportunity to gain perspectives from industry professionals and an opportunity to ask our world leading experts questions.

ISACA member will receive 1 Free CPE. To self-report, sign in to your ISACA account here.

Key lessons:

  • Learn how the DVMS overlay model can help build digital capabilities
  • How to identify auditable touchpoints to reinforce trust
  • Why people are your most important asset

About your host

Mark Thomas, Escoute Consulting International

Mark Thomas is an internationally recognized IT governance, risk and compliance expert with over 28 years of professional experience as a former Army officer with a diverse background in government, health care, finance/banking, manufacturing, and technology services. He has held positions ranging from CIO to IT consulting and is regarded as a thought leader in frameworks such as COBIT, NIST, ITIL, and several ISO standards. Mark frequently speaks at national and international conferences and has twice received the ISACA John Kuyers award for Best Speaker/Conference Contributor of the Year. Mark is also CGEIT (Certified in Enterprise IT Governance) and CRISC (Certified in Risk and Information Systems Control) certified.

Panelists

Rick Lemieux

Co-Founder & Chief Product Officer, itSM Solutions LLC

Rhode Island, United States

Rick Lemieux is a Founding Member and Chief Product Officer (CPO) and is responsible for his company’s NIST Cybersecurity Professional (NCSP®) accredited and award-winning certification training program.

As CPO, Lemieux is responsible for the strategic product direction which includes product vision, product innovation, product design, product development, project management, product marketing and strategic partnerships.

Rick is a certified IT professional and was recently identified as one of the top 5 entrepreneurs in the State of Rhode Island by the TECH 10 awards for his work in developing innovative workforce development solutions for Enterprises and Cybersecurity Risk Management Professionals.

Rick’s proudest achievement: Besides raising my 12 Children, my proudest achievement was the co-creation of itSM’s NIST Cybersecurity Professional (NCSP®) certification training program as it teaches organizations and governments how to Create, Protect and Deliver digital business value which in turn will enable them to survive and thrive in the digital business world.

LinkedIn

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Patrick von Schlag

President, Deep Creek Center

Patrick is a consultant and educator with more than 30 years of experience helping organizations adopt and adapt best practice frameworks.

His areas of expertise include IT service management, governance, information security, project management and Agile practices, and organizational change management.

Patrick holds certifications as many disciplines including ITSM, governance, project management, Agile, etc.  He is an expert speaker at many national and global industry events, and has authored a wide variety of published articles, including being host of the Making IT Work vlog on YouTube.

Patrick lists his proudest achievement as having had the privilege of working with more than 400 organizations to help them get better results using best practice framework...and having the bruises to prove it!

Jon Brandt Profile Picture

Jon Brandt, CISM, CDPSE, CCISO, CISSP, PMP

Director, Professional Practices and Innovation, ISACA

Jon is director of professional practices and innovation in ISACA’s Content Development and Services department. In this role, he leads audit, emerging technology, information technology, information security, privacy, and risk thought leadership initiatives relevant to ISACA’s constituents.

He serves ISACA® departments as a subject matter expert on information security, spearheads innovative workforce readiness solutions and related performance assessments. Brandt is a highly accomplished US Navy veteran with nearly 30 years of experience spanning multidisciplinary security, cyberoperations and technical workforce development. Formal education includes an MSED in Workforce Education and Development from Southern Illinois University and BS in Cybersecurity from Champlain College.

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Dr Blake Curtis

Cybersecurity Governance Adviser & Research Scientist CGEIT, CRISC, CISM, CISA, CISSP, CDPSE, COBIT

Dr. Curtis has a proven track record of creating global information assurance programs for government, commercial, international, and healthcare sectors. He leads teams that assess various aspects of risk and ensures compliance with applicable state, federal, and regulatory requirements. In addition, Blake manages large initiatives that leverage a combination of governance and security frameworks to develop tailored programs for enterprises.

Greg Witte Profile Picture

Greg Witte

Senior Cybersecurity Engineer & Instructor, Co-Author of the NIST Framework

Greg has been building and securing information technology for over thirty years, twenty of them focused on information security. In addition to risk management and network defense for U.S. Federal customers, Greg has helped hundreds of commercial organizations stay secure. Greg has supported a broad array of reference architecture and guidance from cryptography to security automation. He was the lead author for the NIST Framework for improving critical infrastructure cybersecurity and ISACA's CSF implementation guide. 

 

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