APMG UK

Once a booking is confirmed, please comply with the exam date. Please note the following apply to changes made to your exam booking:

• APMG-UK do not invoice public candidates. Payment must be made at time of booking
• You are allowed to reschedule the exam date once, at no cost, as long as the change is made a minimum of 10 working days (Monday to Friday including Bank Holidays) in advance of the booked exam date
• If you reschedule the exam date a second time, an administration fee of £54.17 (plus VAT) will be charged
• An administration fee of £54.17 (plus VAT) will also be charged if you cancel your exam outside the 10 working days (Monday to Friday including Bank Holidays) notice period. You must notify APMG-UK in writing or email of your intention to cancel the exam booking. The administration fee will be deducted from the fee paid and the balance will be refunded to your credit card within 30 days of the cancellation
• Your exam fee will not be refunded if you cancel your booking within 10 working days (Monday to Friday including Bank Holidays) of the booked exam date
• Your exam fee will not be refunded if you wish to reschedule your booking within 10 working days (Monday to Friday including Bank Holidays) of the booked exam date. A further exam fee will be payable for a new exam booking
• You will need to bring your photo ID to the exam centre. Either a passport or driving license will suffice. If you do not bring this with you on the day you will not be able to sit the examination
• This exam is non-transferable and can not be re-sold.
• An administration fee of £65 (inc VAT) / €82 / $100 (AUD inc GST) will be charged if you wish to cancel your online proctored exam after 14 working days of initial purchase. You must notify APMG in writing or via telephone of your intention to cancel the exam booking. The administration fee will be deducted from the fee paid and the balance will be refunded to your credit card within 30 days of the cancellation. Please consult your local APMG office for further information,
• If you have purchased a venue based paper exam and wish to transfer this to an online proctored exam, this can be arranged, however, you must notify APMG 10 working days before the exam date. If you decide to transfer the exam format within 10 working days of the allotted venue based exam date an administration fee of £65 (inc VAT) / €82 / $100 (AUD inc GST) will be charged. Please consult your local APMG office for further information.
• If you have purchased a proctored online exam and wish to transfer to a venue based paper exam, this can be arranged, however, you must notify APMG 10 working days before the venue based exam date. If you decide to transfer the exam format within 10 working days of the booked venue based exam date an administration fee of £65 (inc VAT) / €82 / $100 (AUD inc GST) will be charged. Please consult your local APMG office for further information.
• Please note all online exams expire a year after the date of purchase. It is not possible to extend beyond this date.

You will receive a formal receipt for any payment made 6 - 8 weeks after you sit the exams.

APMG has the right to invalidate the exam results without prior notice if the candidate has been found to receive unaccredited training.

Expectations of behaviour from open centre candidates

When attending an open examination centre, please ensure that you are polite and courteous to the venue staff, APMG-UK invigilator and other candidates. Please remember that there are several examination sessions throughout the day so should you arrive early, please check an examination is not in progress before entering the room and do not create excessive noise near the room in case this disrupts other candidates. You will be asked to leave the examination if your behaviour is abusive or disruptive.