About STAR® Manager Certification
Overview
Management and leadership skills take time to master. While our understanding of what makes a ‘good’ leader changes from one day to the next, one thing remains constant — good leadership drives the culture and success of any organization.
STAR® Training and Certifications
Benefits of STAR® Manager Certification
For Individuals
- Fast-track promotion and become "the best manager in your company" through new coaching behaviours.
- Reclaim time and reduce stress by shifting from task-oriented work to empowering your team members.
- Enhance coaching skills like active listening, powerful enquiry, feedback, and structured 1:1s by applying the STAR Coaching Model®.
- Develop confidence and resilience through sustained behavioural change.
- Have a certification that proves your ability to directly increase engagement, productivity, retention, inclusivity and performance.
For Organisations
- Increases employee engagement and retention by training managers to adopt coaching mindsets.
- Improves performance and productivity based on data suggesting STAR® managers increase productivity by upwards of 47%.
- Delivers strong ROI (up to 100×) and contributes to overall revenue growth.
- Encourages agile mindsets, creativity, and team ownership in change or growth environments.
- Cultivates a coaching culture by embedding enquiry-led interactions across the organization to promote collaborative, inclusive workplaces.
Study materials
Study materials
Useful links
Useful links
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STAR® website
Documentation
Documentation
Success in 1 2 3
Over 2.6 million people in 192 countries have an APMG certification. Our certifications are used by 80% of the FTSE 100 and a third of the Fortune 500 and S&P 500, and are proven to deliver better outcomes.
Select your certification
APMG certifications can advance your career, build your confidence and help you transition into a new field. Browse our careers section for inspiration or visit our certification pages for details of what you’ll learn and how you will benefit from certification.
Choose your learning style
APMG is not a training provider. Please contact accredited training organizations listed on our website for prices, languages and dates. Alternatively, you can self-study for an exam directly through APMG.
Pass the exam & receive a certificate
When you are ready to take your exam, book an online timeslot yourself with APMG, or your training organization may organize this for you. If you pass your exam APMG will issue you with a digital badge for you to share!
STAR® Manager Certification levels
Ready to start your learning journey?
Choose a Training Organization
APMG accredits Training Organizations (ATOs) to make sure they are delivering our products and certifications to high standards.
Buy a training course and exam through one of our Training Organizations below.
Self-study
Buy your book and exam from APMG
Training organizations for STAR® Manager Certification
Important information about language
The training services listed on this website have undergone a quality assurance process to ensure they meet high standards. However, please note that while the quality of the training content has been assessed, the language capabilities in which these services are delivered have not been specifically evaluated. We recommend that users verify the language proficiency and suitability of the service for their needs directly with the Training Organisation prior to enrollment or participation.
Testimonials
After completing the STAR® program, my approach to my team changed. By not taking on activities myself... I found I freed up 40% to 50% of my time, and projects completed sooner.
STAR® has had a major impact on how I operate as a professional, it has completely changed the way I work, giving me the knowledge and skills to develop on a personal perspective and to develop my team.
I gained more confidence in asking powerful questions and engaging employees in different activities. This helped me achieve my own objectives and become more effective as a manager overall.
I’m really surprised at how powerful these approaches are. I underestimated how much I still had to learn about developing people. I have taken away techniques to help in both my personal life as well as my professional life.
People who do this programme will see a significant improvement in their team performance and problem-solving abilities. It gives you the tools with which to tap into your teams latent talents and empowers them to bring their ideas and problem-solving skills to fruition, thus freeing up time for you to do other tasks.
STAR® is a programme that everyone should consider using. However well you think you know yourself and however good your management style is this programme helps you to find areas for improvement. It will help not just you but the people around you to become better empowered.
To learn the art of coaching gives you incredible benefits, not only in the workplace but in your home life as well. I gained a deep understanding and really learnt how to use the technique. The course is well put together, easy to understand and you receive so much support and help from a very friendly team. Well done and thank you.
Videos
Videos
STAR® Manager: The art and science of asking questions
STAR® Manager: Supporting Agile behaviours
Related products
FAQs
If you ‘Request a Demo’ you will be given access to the demo programme, Exploring STAR® Manager, for 2 weeks. The demo programme contains a look inside the programme, videos showing how many of the programme’s interactive features work and a video case study. The Notion team will be delighted to work with you to provide you with all of the information that you need in order to make a purchase decision.
A Practitioner Session is a 90-minute, interactive small group Zoom session with up to 3 other learners and supervised by an expert Notion Tutor. It provides the opportunity for you to participate in a structured group session to further embed and develop the skills you’ve learnt on the programme. You’ll discuss, share insights and then practise some of the tools you’ve learned by coaching the other participants, demonstrating active living and giving and and receiving feedback. The Notion Tutor also provides specific verbal and written feedback to each participant. Participation in two Practitioner Sessions is a requirement for learners on the Certified STAR® Manager Practitioner programme and for candidates wanting to upgrade from Certified STAR® Manager to the Level 6 Certified Master Coach graduate qualification programme.
Completing the entire programme will undoubtedly give you a comprehensive set of practical skills to change your management style and to be able to support the development of others. Depending on your role and your objectives, you may also achieve transformative results from taking just the first set of 10 modules that make up STAR® Coach. The programme gives you complete flexibility and a number of options to choose the journey that your learners complete.
Absolutely! The STAR® programme will provide you with great new tools to improve the engagement and motivation of your team members by using an ‘enquiry-led’ approach. You may find that the first ten modules that make up STAR® Coach are directly applicable to you, but there are also modules in STAR® Manager, such as Handling Challenging Conversations and Giving Great Feedback that will also be helpful in your role.
The standard license length is 6 months for each 10 module programme purchased. ie. 6 months for STAR® Coach (10 modules) or 12 months for STAR® Manager (20 modules) , from the date of login details being issued. During your license period, you’ll have full access to your STAR® programme, including Live Learning Stations.
We recommend you aim to spend around 1-hour per week working on the programme, with the aim to complete a module a week. This time can be divided across a number of activities, such as completing the eLearning module, carrying out other programme activities, completing workplace Missions and reflecting on your performance in the Learning Logs.
The programme is designed so that STAR® Coach can be completed in approx. 3 months and STAR® Manager Practitioner programme in 6 months.
Your training organization specified that they wish to view candidate results before releasing. If you would like your results sooner, you may contact your ATO directly and request your results that way. After they have released them, you will be able to create/view your Digital Badge and download your Digital Certificate in your Credly account in the Certificates section of your portal.
Since 2018, we are no longer registered for AXELOS qualifications and are unable to provide the certificates.
If you received your AXELOS qualification before this time, you can contact customer service and upon providing your candidate number, ask if a copy of your certificate still exists in our system.
Alternatively, you can reach out to IT PeopleCert directly with this request quoting your candidate number.
If you do not have your candidate number, we can provide it to you. Additionally, we are happy to provide a letter of verification for any exams sat with us.
Using a company device in which you do not have administrative rights and access to download additional software tends to cause issues when sitting your exam via ProctorU, as outlined in the Candidate Guidance Agreement.
If you wish to sit your exam via ProctorU again, you will need to pay a reschedule fee of £32 (which you can do in the Candidate Portal) before you can select a new date and time.
Alternatively, you can reschedule your exam via our AIPP service, where you can take your exam over Zoom without downloading any additional software. Please note there are fewer exam slots available through AIPP.
Full details of our Proctoring options can be found on our Proctoring Page.
When you pass an exam – you will instantly have the option to claim a digital badge as representation of your new certificate. Your badge can be embedded on an email signature, website, digital CV, or shared via LinkedIn.
Access the downloadable guide for more information on how to claim your digital badge.