APMG talks to industry experts to get their valuable perspective on success in business today
Implementing Best Practice In Business Podcast - Overview
More than 90 certifications and over 500 Accredited Training Organizations as well as hundreds of thousands of candidates regularly engage and communicate with APMG on a daily basis. In Lifelong Learning: Implementing Best Practice in Business we reveal insights, perspectives and valuable advice from some of the most respected members of our global community.
Organisations invest in best practice in areas such as project and programme management, business relationships, change, cyber security, governance, IT and more, but often don’t reap the benefits. Listen to APMG’s CEO, Richard Pharro, speak to a range of senior leaders and practitioners who share lessons learned through implementation and offer practical advice that can be applied by anyone to improve their work processes.
Whether you're on the train, in the car, doing spreadsheets in the office or relaxing with a cup of coffee - listen in to these fascinating industry experts and learn how you can add value to your organisation starting today
S5-Ep05 | The art of behavioural change, with Sarah Hills
Richard Pharro, CEO of APMG International, delves into organisational change and agility with Sarah Hills, Change expert and Founder of Carpe Omnia Training.
They discuss the importance of behavioural shifts, emphasising trust and openness in client relationships. Sarah's consulting approach prioritises understanding current organisational behaviours before delivering tailored training solutions.
They explore the delicate balance between agility and anarchy, and the role of visible sponsorship in driving successful projects.
Tune in for actionable insights on navigating change and fostering agility within organisations.
S5-Ep04 | Neuroscience and Change: cracking the leadership code, with Tibisay Vera
Richard Pharro, CEO of APMG International, speaks with Tibisay Vera, neuroscientist, and creator of the PEPE model – Neuroscience for Change.
We explore Tibi’s extensive experience in change management, her research into neuroscience, and how an understanding of brain behaviour enhances leadership effectiveness amidst the backdrop of today’s dynamic work environments.
Richard and Tibi turn the spotlight on the groundbreaking PEPE model – a neuroscience-based framework - dissecting each domain: “Pain, Energy, Peaks and Valleys”, and ways to navigate change positively.
The discussion extends to the nuanced terrain of organisational culture, psychological safety, and the age-old question of resilience across generations.
S5-Ep03 | The Power of PMOs in Decision-making
Richard Pharro, CEO of APMG International, speaks to Eileen Roden, Director & Co-Founder of House of PMO.
Richard and Eileen start the episode by delving into the pivotal role of Project Management Offices (PMOs) in today's Project Economy business landscape. They next explore PMOs' ability to streamline project delivery, tackle optimism bias, and enhance decision-making through evidence-based approaches.
The discussion extends to integrated PMO models in government settings, senior management support, and the emergence of PMO directors at Board level. Eileen shares her insights on portfolio management's evolution and the imperative for PMO directors to balance project demands with business-as-usual operations.
S5-Ep02 | Navigating AI, Creativity, and Community in Technical Communication, with Liz Herman
Richard Pharro, CEO of APMG International, engages in a dynamic conversation with Liz Herman, elected Vice President of the Society for Technical Communication.
Together, they explore the profound impact of artificial intelligence (AI) on technical communicators,emphasizing the Society's commitment to supporting members through technological shifts. Liz passionately advocates for human collaboration with AI, coining technical writers as "co-pilots" and highlighting the significance of creative thinking skills.
The discussion delves into professional development, addressing challenges like remote work and celebrating the pivotal role of in-person conferences. Amidst reflections on the Society's 70th anniversary, Liz emphasizes sustainability and stability, acknowledging the ongoing support needed in the face of pandemic-induced changes.
As the episode concludes, Liz underscores the Society's role in nurturing a community of technicalcommunicators, weaving together human connections and optimism for the future.
S5-Ep01 | Choosing the right Agile methodology with Melanie Franklin & Andrew Craddock
In this episode, APMG International CEO Richard Pharro hosts a discussion with thought leaders Melanie Franklin and Andrew Craddock on the evolution of Agile Project Management.
They explore its impact on businesses, cultural transformation, and the extension of Agile beyond IT. Melanie, a Change Management expert, and Andrew, a prominent figure in Agile, share insights on project delivery complexities, agility fostering, and the significance of cultural change.
The episode covers Agile's origins, its principles, certifications, collaboration, and communication. Richard, Melanie and Andrew also discuss integrating Scrum in non-software projects, AI's influence on Agile Change Management, and the evolving roles in an AI-driven work environment. This dynamic episode highlights the convergence of Agile and Change Management, driving innovation and reshaping the future of work and organizational dynamics.
Listen in to this compelling discussion with thought leaders Melanie Franklin and Andrew Craddock, exploring the transformative impact of Agile methodologies, Change Management, and emerging technologies on businesses worldwide.
S4-Ep12 | How to measure Experience, with Neil Keating
Richard Pharro, CEO of APMG International, speaks to Neil Keating, founder of Experience Collab, about Experience Level Agreements (XLAs).
They discuss how XLAs can enhance the overall experience for customers, consumers, and employees. Neil explains the role of emotions in experience, emphasising that emotions can be measured physically while feelings drive our conclusions about an experience. He highlights the cumulative nature of our experiences and how beliefs can establish loyalty with a brand or drive customers away.
Richard and Neil further discuss how creating a comfortable customer experience is crucial for business success and customer retention. The conversation also explores the impact of AI and automated services on user experience, discussing the need to balance efficiency with personalised experiences; understanding user emotions helps drive positive outcomes.
Listen in to discover how XLA’s can positively impact your network’s experience, as this week’s episode delves into the ever-evolving landscape of customer experience.
