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IAITAM® Certifications

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IAITAM LogoIT Asset Management (ITAM) is gaining widespread adoption around the globe. As IT expenditures continue to grow along with core IT functions becoming available as a service and as regulatory and licensing pressures continue to increase, individuals involved in IT Asset Management need to become more specialized and more skilled. Having a complete IT Asset Repository better enables the Service Desk by providing contractual, financial, warranty, supplier, license, and lease details.

IAITAM® has the only documented ITAM architecture along with the only established certification program recognized worldwide, including courseware and exams.

IAITAM has appointed APMG-International to manage the accreditation of training organizations that choose to offer training for one or more of the following IAITAM certifications:

  • Foundations
  • Certified Hardware Asset Management Professional (CHAMP)
  • Certified Software Asset Management (CSAM)
  • Certification in IT Asset Disposition (CITAD)
  • Certified Mobile Asset Manager (CMAM)
  • Certified IT Asset Manager (CITAM).

IAITAM has been established for 13 years. Throughout this time it has built up high-level material within a Body of Knowledge spanning 13 volumes and 12 knowledge areas. It’s Founder and President Barbara Rembiesa is globally recognized for her outstanding contribution to setting and raising standards for IT Asset Management. This is reflected in the unbeatable depth of knowledge IAITAM has acquired and built its prestigious certification program upon.

The IAITAM certification curriculum counts towards a Master’s Degree in IT Asset Management at the William Howard Taft University, which attests to the rigor of the certification material.

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Who is it for?

IAITAM certifications could benefit you if you work in one of the following business areas:

  • IT
  • Finance
  • Acquisition / Sourcing / Procurement
  • Negotiating team / Legal / Audit etc.

Benefits for Individuals

  • Demonstration of specialist knowledge of IT Asset Management.
  • Hold a worldwide recognized certification.
  • Can help career path development and many roles now require IAITAM certification.
  • Option to become an IAITAM member.

Benefits for Organizations

  • ITAM can significantly reduce the compliance risks and penalties associated with software audits.
  • Significant cost savings and better management of IT assets - which is the second largest expenditure of most organizations.
  • Reduce the risks inherent with the growth of “Bring Your Own Device” (BYOD).
  • Ensure proper disposal of retired IT assets in a time of increased regulatory requirements.
  • Establish the optimum level of maintenance agreements, software license agreements and negotiate better pricing and terms.

Foundations

The ITAM Foundations course is designed to impart an extensive overview of IT Asset Management ITAM) best practices and processes, as well as ways to embrace multiple organizational frameworks such as ITAM and IT Service Management (ITSM).

This course provides information on each of the IAITAM Best Practice Library’s 12 Key Process Areas (KPAs), the roles and responsibilities that affect an ITAM Program, core functional areas, KPA indicators, strategic positioning, and how ITAM can be brought into other frameworks such as ITSM so that they work together in the most efficient way for an organization thus producing a greater return on investment (ROI) for its IT portfolio.

This is a 2 day entry level course, with the anticipation that all who attend have some basic knowledge of the IT Asset Management industry.

The course is followed by an online certification exam which can be taken at any time within 28 days of completion of the course. Individuals that pass the examination will attain certified Asset Management Professional status.

Exam Format

  • Multiple choice
  • 100 questions per paper
  • 85 marks required to pass (out of 100 available) - 85%
  • 3 hours duration
  • Open book

Certified Hardware Asset Management Professional (CHAMP)

The IAITAM Certified Hardware Asset Management Professional (CHAMP) course follows the lifecycle of IT hardware assets beyond the scope of the ‘cradle to grave’ analogy and discusses the business practices that can best be used to manage those assets efficiently and cost-effectively.

The two-day CHAMP course is designed for candidates with minimal to no experience in the field of Hardware Asset Management. It is essential learning for new IT Asset Managers and other IT professionals involved in asset management, resource budgeting, finance, software licensing, contract management and strategic planning. Although there are no prerequisites, some knowledge of contracts and hardware life-cycle management is encouraged. The course is followed by an online certification exam which can be taken at any time within 28 days of completion of the course. Individuals that pass the examination will attain certified Asset Management Professional status.

Exam Format

  • Multiple choice
  • 100 questions per paper
  • 85 marks required to pass (out of 100 available) - 85%
  • 3 hours duration
  • Open book.

Certified Software Asset Manager (CSAM)

The Certified Software Asset Manager (CSAM) course provides a foundation for managing software assets as well as knowledge of the ever-changing variables that occur within the field. Candidates will learn the importance of Software Asset Management in today’s dynamic IT asset management environment. Never before has it been so important that there be at least one individual in an organization whose focus and training is devoted specifically to software management and the long term value and benefits derived from that knowledge.

The two-day CSAM Course is designed for candidates with minimal to no experience in the field of Software Asset Management. It is essential learning for beginning IT Asset Managers and other IT professionals involved in asset management, resource budgeting, finance, software licensing, contract management and strategic planning. The course is followed by an online certification exam which can be taken at any time within 28 days of completion of the course. Individuals that pass the examination will attain certified Asset Management Professional status.

Exam Format

  • Multiple choice
  • 100 questions per paper
  • 85 marks required to pass (out of 100 available) - 85%
  • 3 hours duration
  • Open book.

Certified IT Asset Disposal (CITAD)

The IAITAM Certified IT Asset Disposal (CITAD) course prepares candidates to manage the IT asset disposal process within an organization. Best practices in IT asset disposition are broken down from policy management, data security to chain of custody transitioning. Candidates whose job responsibilities include IT asset disposition will take away knowledge of how to avoid risk of data loss and public exposure that surrounds a breakdown in IT asset disposal process management.

The two-day CITAD course is designed for candidates with minimal to no experience in the field of asset management. It is essential learning for those responsible for IT asset disposal programs and other IT professionals involved in asset management, resource budgeting, finance, software licensing, contract management and strategic planning. Although there are no prerequisites, some knowledge of life-cycle management is encouraged. The course is followed by an online certification exam which can be taken at any time within 28 days of completion of the course. Individuals that pass the examination will attain certified Asset Management Professional status.

Exam Format

  • Multiple choice
  • 100 questions per paper
  • 85 marks required to pass (out of 100 available) - 85%
  • 3 hours duration
  • Open book.

Certified Mobility Asset Management (CMAM)

The Certified Mobility Asset Management (CMAM) course prepares candidates that are responsible for the management of mobile devices within in an organization. Mobile devices can have a major impact on an organization, proliferation of such devices within the enterprise, whether corporate-owned or BYOD-based, it has created a complexity to IT asset management never before seen in IT environments. The course will prepare candidates with the knowledge to manage personnel, policies, and processes, the key elements in organizational IT management.

The two-day CMAM course is designed for candidates responsible within an organization to maintain and account for mobile devices and ensure the efficiency benefits and mitigate the risk to an organization that is inherent to mobility. Additionally this two-day course would be beneficial for candidates who are tasked with creating implementation approaches where mobile devices will play a significant role.

Although no experience is required for this course, the materials encompass the concepts that address the needs of the mobile IT Asset Manager. It is essential learning for those who will implement, manage and direct mobile asset initiatives for their organization. The course is followed by an online certification exam which can be taken at any time within 28 days of completion of the course. Individuals that pass the examination will attain certified Asset Management Professional status.

Exam Format

  • Multiple choice
  • 100 questions per paper
  • 85 marks required to pass (out of 100 available) - 85%
  • 3 hours duration
  • Open book.

The Certified IT Asset Manager (CITAM)

The Certified IT Asset Manager (CITAM) course is aligned with the IAITAM Best Practices Library (IBPL). Candidates will learn about the entire ITAM Program and take with them the foundation plan for starting or improving their organization’s ITAM program. The primary purpose of this course is to educate ITAM professionals to manage IT assets while aligning with the organizational business drivers that promote return on investment (ROI), reduces risk and increases productivity.

The four-day CITAM course is based on the only documented IT Asset Management architecture which identifies 12 Key Process Areas that candidates will understand in order to have an optimally running ITAM program. This course is designed for candidates who are tasked with starting an ITAM program from scratch at their organization or experienced ITAM candidates who are looking to make specific and scalable improvements within their ITAM program.

It is essential learning for those responsible for any aspect of IT Asset Management or anyone within an organization that has any role of managing IT. While there are no pre-requisites it is strongly encouraged that a candidate takes the CSAM and CHAMP classes first. The course is followed by an online certification exam which can be taken at any time within 28 days of completion of the course. Individuals that pass the examination will attain certified Asset Management Professional status.

Exam Format

  • Multiple choice
  • 100 questions per paper
  • 85 marks required to pass (out of 100 available) - 85%
  • 3 hours duration
  • Open book.

For further information, please visit IAITAM.