Ian is a gifted facilitator - he has the ability to make complex concepts very easy to understand and learn. I will definitely recommend him and his company for corporate and individual training.

It was an awesome experience, the tutor went all the way to make sure we absorb as much information as possible. Great set up. Tutor made sure that we were not left behind every step of way. Perfect examples of scenarios. I had a great time. Can't wait to do another training with Fox ITSM!

I participated in ITIL Foundation in IT Service Management Training and sat for the ITIL Foundation Examinations. The training was awesome and very practical. The training material was well documented and the facilitation very engaging.

I have had the privilege of being in Ian's class, he has a very unique style of teaching which actually sticks and is very practical and easy to understand. Absolutely amazing.

Ian's style of teaching makes it soooo easy to grasp the concepts and terminology. I am definitely looking forward to continue my journey in service management training with Fox. Passed my exam very well. Thank you Ian for your dedication and passion in training.

Absolutely fantastic facilitation!