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How the Certified Business Relationship Manager (CBRM) can help your organisation

Are we ready for digital transformation?

The digital era is already demonstrating how game-changing developments can rapidly and positively impact businesses and public services. Organisations of all types have never been so keen to capture the opportunities that new technologies can provide.   But are we ready to help business succeed?

Right now, because of digital executives interested in technology, opportunities are demanding better support from their CDOs, CIOs, IT, HR and Finance teams.  Relationships between business and these key functions, especially IT, are however, immature.

Business Relationship Management

The Business Relationship Management (BRM) capability moves all functions to; converge with business, have one set of goals and become strategic partners with a shared responsibility to deliver business value. A key aspect is to advance a different culture, improving how we communicate, being emotionally more aware, breaking down silos, and being able to work in agile teams.

Membership body - The Business Relationship Institute

The BRM Institute was incorporated in March 2013 with a mission “Create a better world through globally recognized standards, certifications, research, professional development opportunities, volunteer and networking experiences by being the home for professionals who leverage our BRM community and BRM standards to satisfy purpose, evolve culture, build partnerships, and drive value.”  Members benefit from peer to peer support, networking, webinars, events and resources which are invaluable in supporting their everyday responsibilities.

Certified Business Relationship Manager (CBRM®)

The CBRM® Practitioner course and certification is based on the latest, game changing BRM interactive Body of Knowledge, it explains how to develop a BRM capability utilising an extensive range of tools and techniques. It covers the following key objectives:

  • Effectively communicate the purpose and objectives of the Strategic BRM role
  • Build business relationships and a culture that excels at business value results
  • Build and sustain trust relationships between Business Partner and Provider
  • Assess Business Demand Maturity and Business Relationship Maturity
  • Assess Provider Capability Maturity and BRM Competencies
  • Apply communication techniques to clearly articulate real Provider/business value
  • Influence executive leaders in their use of Provider Capabilities and Assets
  • Promote business innovation in the Provider’s sphere of influence
  • Use Value Management to define, realize and optimize the value of Provider capabilities and assets
  • Foster a positive Business Partner perception of Provider capabilities
  • Shape strategic agendas for optimum business value
  • Understand the implications of Lean/Agile methods for the BRM capability
  • Influence the development and deployment of enabling Provider capabilities to support new business capabilities.
  • Foster organizational focus on business value results of investments in new business capabilities

Author

Gary Hardy CBRM, CGEIT. Managing Director, ITWinners & Associates

Get involved with our Middle East and Africa event 14th November

On 14th November, we will be bringing together expert speakers from all areas of the IT landscape to share their real world knowledge and insights on Digital Transformation.

Join us to network, gain inspiration and discuss challenges and solutions in this fast-evolving movement.  We will demonstrate how Business Partnerships can enable the success of your organisation.  Find out more and register for the event and BRMP / CBRM training opportunities HERE

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