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APMG's US Office

Geographic area: 
ArgentinaArubaBahamasBarbadosBelizeBolivia, Plurinational State ofCayman IslandsChileColombiaCosta RicaDominicaDominican RepublicEcuadorEl SalvadorGuatemalaGuyanaHaitiHondurasJamaicaMexicoNicaraguaPanamaParaguayPeruSurinameTrinidad and TobagoUnited StatesUruguayVenezuela, Bolivarian Republic of

APMG International's US Office provides support for the Americas territory. APMG specialises in the accreditation and certification of organizations, processes and people, within a range of industries and management disciplines.


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How to schedule your Self-study exam?

Candidates who have self-studied in preparation for their exam have the option to sit online exams in the US and Canada using the remote ProctorU facility. This system allows a live proctor access to your exam as you take it so they can monitor the exam environment through your computer's webcam and microphone.

It's just like having the proctor in the exam room with you but you don't need to travel. Remote Proctor U must be booked in advance so that we can schedule the live proctor.

You will need to register and pay for the exam in order to be able to schedule the exam date and session. Please note that it can take up to 24 hours from paying for the exam before you are able to schedule the exam session.

Prices for public exams are listed on the Public Exam Pricing page.

Please note that APMG-US does not invoice public candidates. Payment must be made at the time of booking.

Once the exam is finished, it will be scored automatically. We will provide formal confirmation of your results within 5 days of the completion of your examination. Assuming you have passed, we will send your certificate in the mail.

Please note that the ITIL Intermediate and Managing Across the Lifecycle (MALC) exams can only be taken by candidates who have received training from a training organization accredited by an ITIL Examination Institute. Any candidates that have not received accredited training will not be entitled to sit the Intermediate or MALC examinations. APMG has the right to invalidate the exam results without prior notice if the candidate has been found to receive unaccredited training.

Terms & Conditions

Once a booking is confirmed, please comply with the exam date. Please note the following apply to changes made to your exam booking:

  • APMG does not invoice public candidates. Payment must be made at time of booking using our secure online payment system.
  • An administration fee of $100 will also be charged if you cancel your exam outside the 10 working days (Monday to Friday including Public Holidays) notice period. You must notify APMG in writing or email of your intention to cancel the exam booking. The administration fee will be deducted from the fee paid and the balance will be refunded to your credit card within 30 days of the cancellation.
  • Your exam fee will not be refunded if you cancel your booking within 10 working days (Monday to Friday including Public Holidays) of the booked exam date.
  • Valid Photo ID is required for this exam. You will not be allowed to attend the exam if you fail to bring this on the day of your examination.
  • This exam is non-transferable and cannot be re-sold.

You will receive a formal receipt for any payment made 6 - 8 weeks after you sit the exams.

Special Allowances

If you have a disability that will affect your performance in the exam, please contact us and we will be happy to discuss any special requirements.


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