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ITSM Zone are an accredited training organisation providing high quality, fully accredited online training.

As specialists in e-Learning, our aim is to provide a great online training experience.

We are dedicated to IT service management and to making your journey through our courses as easy as possible, providing you with genuine skills you can take through to your job. Here are just some of the ways we can help you:

  • Free Virtual Mentor session with every individual course; your chance to chat to an industry expert
  • Tutor support 24×7 throughout every course, from our qualified, experienced team
  • Up-to-date, relevant, fully accredited courses
  • Online exams that you can take from the home or office – wherever you’re most comfortable!
  • A wide range of courses to enhance your knowledge and your CV
  • Discounts on multi-user packages to help you maximise value
  • Free resources to help you on your journey
  • 10 years of experience delivering online courses to ITSM professionals


I compliment you on a job well done. This is, frankly…amazing. I could have never imagined a CBT course with the BRMP done this well. You have captured the content, the visuals, the spirit, and the soft skills we were trying to accomplish with this course. Congratulations and thank you for bringing this to the BRMs around the globe.

Aaron Barnes, President, BRM Institute


Business Relationship Management (BRM) Certifications

  • Business Relationship Management Professional (BRMP®)

OBASHI® - Business and IT Management

  • Foundation

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